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# Specialist, RCM Implementation

- **Company:** Ovation Healthcare
- **Location:** Welcome, SC, United States (Remote available)
- **Experience:** Experienced
- **Contract:** Permanent contract
- **Skills:** Desktop Computing, Microsoft Office
- **Published:** July 24, 2026
- **Apply:** https://www.indeed.com/viewjob?jk=8b8ece577a8a0704

## About the Role

* Proficiency in Microsoft Office Suite and/or project management tracking tools
 * Apply foundational RCM knowledge to advise clients on charge capture, claim submission, denial management, and payment posting workflows
 * Communication Skills: Strong verbal and written communication skills to convey complex information clearly and to facilitate training sessions and presentations.
 * Project Management: Proficiency in managing projects from conception through to implementation and review, including time management and task prioritization.
 * Collaboration: Ability to work effectively with cross-functional teams and build strong relationships with clients and Operations leaders.
 * Problem-Solving: Strong problem-solving skills to quickly identify issues and develop effective solutions.
 * Adaptability: Flexibility to adapt to changing needs, new technologies, and evolving business processes.
 * Attention to Detail: Detail-oriented approach to ensure accuracy and completeness in enablement activities and documentation.
 * Excellent verbal and written communication skills; comfortable presenting to small groups

WORK EXPERIENCE, EDUCATION AND CERTIFICATIONS:

 * Bachelor's degree in business administration, Human Resources, or related field preferred.
 * Minimum of 3-5 years' experience in healthcare revenue cycle, medical billing, or practice management
 * 3+ years of experience in client - facing implementation, onboarding, or training role
 * Working knowledge of RCM fundamentals: CPT/ICD-10 coding basics, claim lifecycle, ERA/EOB processing, and denial management

WORKING CONDITIONS AND PHYSICAL REQUIREMENTS:

 * This position is remote and requires long periods of sitting, interfacing with a desktop computer or laptop including mouse and keyboard, using a hard phone or soft phone.

## Description

The Revenue Cycle Implementation Specialist is responsible for onboarding new clients onto our RCM platform and supporting the successful configuration and go-live of revenue cycle workflows. This role is ideal for someone with a foundational understanding of healthcare billing and RCM processes who brings hands-on experience guiding clients through software implementations and onboarding programs. The specialist serves as a key point of contact for clients during the implementation lifecycle, ensuring a smooth transition and strong early adoption., * Lead end-to-end client onboarding for new RCM platform deployments, from kickoff through go-live and early stabilization

 * Develop and maintain implementation project plans, timelines, and milestone trackers
 * Configure client accounts, workflow settings, and system preferences based on practice type and specialty
 * Conduct training sessions (virtual and on-site) for clinical and administrative staff on RCM platform features and billing workflows
 * Serve as the primary client contact during implementation, managing expectations and escalating issues as needed
 * Coordinate with internal teams (product, support, coding, credentialing) to resolve client-specific setup requirements
 * Assist clients in mapping existing workflows to platform capabilities
 * Maintain accurate project documentation, meeting notes, and client-facing resources in project management and CRM tools
 * Contribute to the development of onboarding templates, training guides, and SOPs
 * Track implementation metrics and flag risks or timeline delays to management proactively
 * Assist RCM consulting team with gathering data requests and creating deliverables for data assessments


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