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# IT Support Specialist

- **Company:** The Union
- **Location:** Augusta, GA, United States
- **Experience:** Expert
- **Contract:** Permanent contract
- **Skills:** VoIP, Desktop Computing, Internet Information Services (IIS), Network Troubleshooting, Windows Servers, Network Architecture, PDMS, Simple Network Management Protocols, TCP/IP, Wide Area Networks, Backup and Restore, Information Technology, Hardware Infrastructure, Server Operating Systems & Platforms
- **Published:** July 24, 2026
- **Apply:** https://www.indeed.com/viewjob?jk=b207f6bee05360ee

## About the Role

* Bachelor's Degree in Computer Science, Mathematics, Business Administration or related field, * Minimum of 5 years of experience in computers with direct support of network gear, server hardware and software., * Familiarity with TCP/IP, SNMP, Backup systems, etc. required.
 * Microsoft Windows Server administration and setup experience required.
 * Familiarity with Exchange, IIS, SNMP, SAN and other server platforms desired.
 * Cable plant design and knowledge of standards.
 * Requires the ability to develop effective partnerships with internal customers and possess excellent interpersonal skills.
 * Must be highly organized and focused on providing solutions to business needs.

## Description

This position is responsible for the support and improvement of the data and communications infrastructure at the Augusta Technology Center and Distribution Center.
Functions, Duties, and Tasks:

 * Manage, monitor, and support the Augusta Technology Center network infrastructure
 * Administer local servers and support server software and hardware
 * Manage IT cabling including CAT5, fiber optics, telephone systems
 * Coordinate with corporate support teams to resolve Wide Area Network (WAN) and IP telephony issues
 * Coordinate with the Process Control Group to resolve network issues.
 * Coordinate with corporate support teams on software standards for servers and workstations

 * Work with outside vendors to manage IT infrastructure projects.

Minimum Qualification (Education, Experience and/or Training, Required Certifications)


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