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# IT Support Coordinator

- **Company:** The US Oncology Network
- **Location:** United States
- **Experience:** Starter
- **Salary:** $40,560.0 - $50,960.0
- **Contract:** Permanent contract
- **Skills:** Computer Networks, Electronic Mailing, File Server, Network Troubleshooting, Information Technology, User Accounts
- **Published:** July 24, 2026
- **Apply:** https://diversityjobs.com/main/sendform/8/8/28176/1/17696064?backUrl=%2Fcareer%2F17696064%2FIt-Support-Coordinator-Colorado-Greenwood-Village

## About the Role

MINIMUM QUALIFICATIONS: High School Degree with an affinity for Information Technology required. Associates Degree in Information Technology, related field, or equivalent work experience preferred. Prior computer networking experience preferred.

Excellent customer service skills required. Hands on knowledge of MicroSoft Office Suite applications required.

PHYSICAL DEMANDS: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to sit and use hands to finger, handle, or feel. The employee is occasionally required to stand, walk, and reach with hands and arms. The employee must occasionally lift and/or move up to 50 pounds. Requires vision and hearing corrected to normal range.

## Description

SCOPE : Provides initial Help Desk Support by troubleshooting and resolving routine computer, printer, & copier help desk requests. Assists in network and end user support by answering calls, documenting incidents and requests for service, setting up user accounts, and assisting user with answering questions. Supports and adheres to the US Oncology Compliance Program, to include the Code of Ethics and Business Standards., Assists in answering calls from end users and troubleshoots and resolves routine computer, printer, & copier requests. Provides basic computer maintenance to achieve optimum PC performance, including check disk, defragmentation, and electronic mail box assistance. Escalates non-routine issues to next level of support.

-Documents and maintains records of end user issues, network issues, support, vendor communications, and hardware/software orders and shipping.

-May assist coworkers with computer systems operations including maintenance; hardware purchasing, shipping, and receiving; and hardware/software installation.

-May set up and delete user ID*s and passwords in practice management systems and submits requests to the corporate office for user accounts in file server and email systems.


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