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# Capacity & Performance Manager

- **Company:** Ethias
- **Location:** Hasselt, Belgium (Remote available)
- **Contract:** Permanent contract
- **Skills:** Data Governance, Information Management
- **Published:** July 25, 2026
- **Apply:** https://belgievacature.be/vacature/doorsturen-per-mail/272176/

## About the Role

* Sterk analytisch vermogen en ervaring met managementinformatie, KPI's, dashboards en operationele performance-opvolging.
 * Goed begrip van Claims-processen, operationele realiteit en managementprioriteiten.
 * Financiële basiskennis en vermogen om budgetinformatie te koppelen aan capaciteit, projecten en operationele evoluties.
 * Ervaring met capacity management, forecasting, workload-opvolging, business planning of projectmanagement.
 * Kennis van data governance, rapporteringskwaliteit, BI-omgevingen en automatiseringsprincipes.
 * Teamplayer die vlot samenwerkt met business, data, IT, PMO en Finance, en stakeholders actief verbindt.
 * Hands-on mentaliteit: bereid om zelf analyses uit te voeren, problemen uit te klaren, verbeteringen te realiseren en resultaten concreet op te leveren.

## Description

De Claims Performance & Data Projects Manager ondersteunt de sturing en verdere professionalisering van Claims door performance reporting, capacity-inzichten, budgetopvolging, data governance, automatisering en projectmatige opvolging te combineren.


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