> Markdown version of [/jobs/ext/1431525-junior-support-engineer](https://www.wearedevelopers.com/jobs/ext/1431525-junior-support-engineer). Every page supports `.md` or `Accept: text/markdown`. Links point to the HTML versions so they work for humans too. Agent guide: [/agents.md](https://www.wearedevelopers.com/agents.md). --- # Junior Support Engineer - **Company:** Barnes Roffe - **Location:** London, UK (Remote available) - **Experience:** Starter - **Contract:** Permanent contract - **Skills:** Desktop Computing, Microsoft Office, Networking Basics, Software Systems, Information Technology, Laptops, User Accounts - **Published:** July 25, 2026 - **Apply:** https://uk.indeed.com/viewjob?jk=2326c2040f435d36 ## About the Role * Proven experience in an IT support role * Strong knowledge of Windows operating systems, * Microsoft Office Suite, and basic networking * Familiarity with IT hardware (desktops, laptops, printers, etc.) * Ability to diagnose and resolve IT issues efficiently * Excellent communication and customer service skills * A proactive attitude with a willingness to learn and adapt * Driving licence and access to a vehicle would be beneficial due to the regular travel to offices across London. Join us to advance your expertise in a dynamic environment where growth and learning are prioritised and your ability to lead and collaborate is valued and nurtured. ## Description * Provide 1st line and 2nd line support for IT-related issues via teams, email or in-person. * Install, configure, and maintain IT hardware and software systems * Assist with the setup of new user accounts, permissions, and passwords * Support remote users and ensure they have access to required systems * Collaborate with the wider IT team to maintain system security and performance * Contribute to ongoing IT projects and system upgrades * Assist in IT projects such as system upgrades and new technology implementations ## Related Videos - [Unlocking the potential of Digital & IT at Vodafone](https://www.wearedevelopers.com/videos/602-unlocking-the-potential-of-digital-it-at-vodafone) - [Full-stack role-based authorization in 45 minutes](https://www.wearedevelopers.com/videos/312-full-stack-role-based-authorization-in-45-minutes) - [Agentic employees in world's most downloaded FinTech app](https://www.wearedevelopers.com/videos/100123-agentic-employees-in-world-s-most-downloaded-fintech-app) - [Bringing digital education to refugee and host communities in remote regions of Africa](https://www.wearedevelopers.com/videos/644-bringing-digital-education-to-refugee-and-host-communities-in-remote-regions-of-africa) - [Swapping Low Latency Data Storage Under High Load](https://www.wearedevelopers.com/videos/746-swapping-low-latency-data-storage-under-high-load) - [Synthetic Insiders: The New AI Risk to Your Org](https://www.wearedevelopers.com/videos/100057-synthetic-insiders-the-new-ai-risk-to-your-org) ## Related Articles - [Fully Remote Software Engineer Jobs](https://www.wearedevelopers.com/magazine/447-fully-remote-software-engineer-jobs) - [Software Engineer Salary London](https://www.wearedevelopers.com/magazine/252-software-engineer-salary-london) - [Best Companies to work for in London: Top 25 Companies in 2023](https://www.wearedevelopers.com/magazine/187-best-companies-to-work-for-in-london-top-25-companies-in-2023) - [UK Business Culture and Etiquette](https://www.wearedevelopers.com/magazine/326-uk-business-culture-and-etiquette) - [Where to Find Entry-Level Software Engineering Jobs](https://www.wearedevelopers.com/magazine/397-where-to-find-entry-level-software-engineering-jobs) - [IT Salaries in UK](https://www.wearedevelopers.com/magazine/288-it-salaries-in-uk)