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Agent guide: [/agents.md](https://www.wearedevelopers.com/agents.md). --- # HR Data & Technology Services Manager (DTA Lab) - **Company:** Department for Transport - **Location:** London, UK (Remote available) - **Salary:** £35,663.0 - £39,533.0 - **Contract:** Permanent contract - **Skills:** Business Process Modeling, System Configuration, Data Visualization, Identity and Access Management, Live Connect (Windows), Power BI, HR Software - **Published:** July 25, 2026 - **Apply:** https://uk.indeed.com/viewjob?jk=de51a8e9740118a5 ## About the Role To be successful in this role you will need to have the following experience: * Experience working in a data, digital and technology or service management environment * Strong analytical skills, using data to understand problems and improve services * Ownership, initiative and a problem-solving mindset * The ability to manage live services, priorities and stakeholders effectively * Clear communication skills with both technical and non-technical audiences * Experience of using or a willingness to learn Power BI or similar reporting/visualisation tools * A commitment to continuous improvement and learning in role Additional Information Working hours, office attendance and travel requirements Full time roles consist of 37 hours per week. This role is suitable for hybrid working, which is a non-contractual arrangement where a combination of workplace and home-based working can be accommodated subject to business requirements. The expectation at present is a minimum of 60% of your working time a month will be spent at either your designated workplace (one of the locations cited in the advert) or, when required for business reasons, in another office/work location. There may be occasions where you are required to attend above the minimum expectation., This vacancy is using Success Profiles , and will assess your Behaviours, Experience and Technical skills., * Experience working in a data, digital and technology or service management environment * Strong analytical skills, using data to understand problems and improve services * Ownership, initiative, and a problem-solving mindset Behaviours – you will be asked to provide a 250-word statement on the following Behaviours: * Managing a Quality Service, * Communicating and Influencing * Making Effective Decisions * Changing and Improving Experience * The ability to manage live services, priorities and stakeholders effectively * Clear communication skills with both technical and non-technical audiences ## Description HR Data & Technology Services Managers play a central role in the day-to-day operation and continuous improvement of HR data and technology services. Working in a live service environment, post-holders ensure reliable, user-focused service delivery while identifying opportunities to streamline processes, enhance resilience and improve user experience through data and technology. The successful candidate will be assigned to the Problem Management specialist area - whilst sharing a core set of responsibilities across the team. The role requires flexibility, curiosity and a commitment to continuous learning as technologies and priorities evolve. Your responsibilities will include, but aren’t limited to: * Manage the HR Data & Technology service desk, ensuring high-quality request handling, access management and routine data checks * Maintain reliable service delivery, keeping HR systems and data accurate * Analyse service and performance data to generate insight on user needs and improvement opportunities * Build strong stakeholder relationships to understand requirements, manage expectations and resolve issues * Produce clear, high-quality reports, presentations and data visualisations for varied audiences * Support system configuration and administration, proactively learning and applying new technologies * Identify opportunities to simplify, automate and improve processes to drive efficiency, We'll assess you against these behaviours during the selection process: * Managing a Quality Service * Communicating and Influencing * Making Effective Decisions * Changing and Improving, We'll assess you against these technical skills during the selection process: * Quality Assurance of Data & Analysis (Working) * Problem Management (Working) * Communicating between the technical and non-technical, During the interview, you will also be required to complete an assessment which will be assessed against the following technical criteria: * Quality Assurance of Data & Analysis Please note that the technical elements of the role will be assessed against Government Digital and Data Profession Capability Framework (Skills) which you will be able to access here. The interviews will take place week commencing 17th August This interview and assessment will be conducted online via Microsoft Teams. Further details will be provided to you should you be selected for interview. You can find out more about our hiring process, how to apply, and application and interview guidance on our careers site . Please note that we will try to meet the dates set out in the advert. There may be occasions when these dates will change. Further information on the selection process We will also hold a 12-month reserve list for this role, which may lead to potential opportunities beyond the role you applied for. You can read more about our reserve lists here. If your application is successful but you have been dismissed from the Civil Service, your application could be removed at the pre-employment checking stage depending on the nature of the dismissal. Reasonable Adjustments As a Disability Confident Leader employer, we are committed to ensuring that the recruitment process is fair, accessible and allows all candidates to perform at their best. If a person with a visible or non-visible disability is substantially disadvantaged, we have a duty to make reasonable changes to our processes., All external applicants and current employees of accredited non-departmental public bodies (NDPBs) will be required to undergo a Social Media Check. A Social Media Check is a review of your publicly available online activity, typically across platforms like LinkedIn, Facebook, X (formerly Twitter), Instagram, and others. The purpose is to identify any public posts or content that could raise concerns for employers, such as: * Hate speech or discriminatory behaviour * Threats or acts of violence * Illegal activity or substance misuse * Sexually explicit material * Extremist views or affiliations Importantly, this check does not involve hacking into your accounts or accessing private messages. It only considers content you have chosen to make public. Employers use this kind of screening to help ensure their workplace remains safe, inclusive, and aligned with company values. It’s not about judging your personality or lifestyle - it’s about checking for potential red flags that might affect the role or company culture. If you have questions or concerns about the social media check, we would be happy to explain in more detail what’s being looked at and how your data is handled securely and fairly. Feedback Feedback will only be provided if you attend an interview or assessment. Security Successful candidates must undergo a criminal record check. Successful candidates must meet the security requirements before they can be appointed. The level of security needed is security check . See our vetting charter . People working with government assets must complete baseline personnel security standard (opens in new window) checks., * UK nationals * nationals of the Republic of Ireland * nationals of Commonwealth countries who have the right to work in the UK * nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities with settled or pre-settled status under the European Union Settlement Scheme (EUSS) * nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities who have made a valid application for settled or pre-settled status under the European Union Settlement Scheme (EUSS) * individuals with limited leave to remain or indefinite leave to remain who were eligible to apply for EUSS on or before 31 December 2020 * Turkish nationals, and certain family members of Turkish nationals, who have accrued the right to work in the Civil Service ## Related Videos - [What if your HR software adapted to you, not the other way around?](https://www.wearedevelopers.com/videos/100259-what-if-your-hr-software-adapted-to-you-not-the-other-way-around) - [Beyond Hiring: Building a Sustainable Talent Acquisition Engine at Deutsche Bahn](https://www.wearedevelopers.com/videos/1856-beyond-hiring-building-a-sustainable-talent-acquisition-engine-at-deutsche-bahn) - [Web-based Information Visualization](https://www.wearedevelopers.com/videos/84-web-based-information-visualization) - [Beyond Dashboards: Fixing Text-to-SQL with Semantic RAG](https://www.wearedevelopers.com/videos/2036-beyond-dashboards-fixing-text-to-sql-with-semantic-rag) - [HR Tech: An Essential Ingredient for Tech-Driven Business Transformation](https://www.wearedevelopers.com/videos/1482-hr-tech-an-essential-ingredient-for-tech-driven-business-transformation) - [Python Data Visualization @ Deepnote (w/ PyViz overview)](https://www.wearedevelopers.com/videos/113-python-data-visualization-deepnote-w-pyviz-overview) ## Related Articles - [Data Analyst Salary in the UK](https://www.wearedevelopers.com/magazine/278-data-analyst-salary-in-the-uk) - [Data Engineer Salary UK](https://www.wearedevelopers.com/magazine/253-data-engineer-salary-uk) - [Best Companies to work for in London: Top 25 Companies in 2023](https://www.wearedevelopers.com/magazine/187-best-companies-to-work-for-in-london-top-25-companies-in-2023) - [UK Business Culture and Etiquette](https://www.wearedevelopers.com/magazine/326-uk-business-culture-and-etiquette) - [IT Salaries in UK](https://www.wearedevelopers.com/magazine/288-it-salaries-in-uk) - [Top HR Tech Conferences in 2024](https://www.wearedevelopers.com/magazine/303-top-hr-tech-conferences-in-2024)