> Markdown version of [/jobs/ext/1431930-area-network-manager](https://www.wearedevelopers.com/jobs/ext/1431930-area-network-manager). Every page supports `.md` or `Accept: text/markdown`. Links point to the HTML versions so they work for humans too. Agent guide: [/agents.md](https://www.wearedevelopers.com/agents.md). --- # Area Network Manager - **Company:** The Automobile Association - **Location:** UK - **Experience:** Experienced - **Salary:** £49,189.0 - **Contract:** Permanent contract - **Skills:** Adobe Analytics, Microsoft Windows, Tools for Reporting - **Published:** July 25, 2026 - **Apply:** https://www.adzuna.co.uk/jobs/details/5814999395 ## About the Role To be successful in this role, you'll need a strong background within the motor industry aftermarket environment, with at least 3 years' relevant experience and a solid understanding of garage operations, compliance, and customer service standards. You should have: * A minimum Level 3 Motor Industry qualification (or equivalent) * A full, clean UK driving licence * Good IT skills, including confidence using Microsoft 365 and learning new systems * Strong commercial awareness and an understanding of the AA brand and AA Approved Garage offering We're looking for someone who can work independently, manage priorities effectively, and remain calm under pressure while working to tight deadlines. You'll also need to be confident communicating with a range of audiences, including handling challenging conversations professionally and building strong working relationships across the network. The ideal candidate will be: * An excellent communicator with strong interpersonal skills * Able to work in a consultative and objective manner * Customer-focused, with the ability to understand and advocate for client needs * Self-motivated, proactive, and able to use their own initiative * Passionate about maintaining high standards and driving continuous improvement ## Description As one of the UK's most trusted brands, we provide a wide range of services to millions of customers. From comprehensive Home and Motor Insurance to personalised Financial Services like Loans and Savings, and outstanding B2B, Consumer, Business Services, Driver Training, Car Care, and Service Maintenance and Repair, we've got you covered. Our mission is to keep Britain moving, and we're looking for dedicated individuals to join our team. Ready to join us?, We are looking for a dedicated and proactive Area Network Manager to join our team and support our business and network growth plans. If you're a Service Manager, Aftersales Manager or experienced within an automotive environment we want to hear from you! This is the job In this role, you'll be responsible for carrying out garage audits to ensure each site meets both customer specific and AA Approved quality standards. A strong understanding of audit processes, compliance management, and maintaining high operational standards is key to success in the position. You'll play an important part in supporting the growth of the business and expanding the garage network, working closely with partners to ensure a consistently high level of service across all locations. Once garages are appointed, you'll take ownership of ongoing account management, building strong relationships and ensuring standards continue to be met. The role also involves promoting AA Approved products and services, as well as identifying and communicating any risks or threats that could impact the service provided by the garage network. What will I be doing? As part of this role, you'll be responsible for managing relationships with AA Approved Garages, supporting a network of partners to ensure high levels of service, quality, and compliance are consistently delivered. You'll carry out regular Quality & Compliance inspections, making sure garages meet required standards and performance targets, while identifying opportunities for improvement and implementing action plans where needed. The role also involves supporting the continued growth of the AA Approved Garage Network by identifying and engaging potential new garage partners and promoting the benefits of joining the network. Using performance data and reporting tools, you'll conduct regular performance management visits to garages, ensuring contractual KPI's, legal requirements, and operational standards are being met in a cost-effective and customer-focused way. You'll also: * Produce monthly performance and risk reports for senior management * Carry out unannounced visits and mystery shops across the network, including customer vehicle assessments * Monitor and protect the correct use of AA branding across partner garages * Investigate complaints and claims, managing issues through to a satisfactory resolution in line with AA Prestige guidelines * Build strong working relationships with garage partners to drive continuous improvement and maintain excellent service standards ## Related Videos - [Automated Driving - Why is it so hard to introduce](https://www.wearedevelopers.com/videos/628-automated-driving-why-is-it-so-hard-to-introduce) - [Fake or News: Translating Dog Barks, Notepad Gets an Upgrade and Michelin-Star Robots - Paul Tregoing](https://www.wearedevelopers.com/videos/1802-fake-or-news-translating-dog-barks-notepad-gets-an-upgrade-and-michelin-star-robots-paul-tregoing) - [3x Performance: A Humbling Journey](https://www.wearedevelopers.com/videos/100165-3x-performance-a-humbling-journey) - [Minimising the Carbon Footprint of Workloads](https://www.wearedevelopers.com/videos/1198-minimising-the-carbon-footprint-of-workloads) - [Agile work at CARIAD – Creating a customer web application for controlling the vehicle ](https://www.wearedevelopers.com/videos/200-agile-work-at-cariad-creating-a-customer-web-application-for-controlling-the-vehicle) - [How Lufthansa Industry Solutions is preparing for the Quantum Age! ](https://www.wearedevelopers.com/videos/1443-how-lufthansa-industry-solutions-is-preparing-for-the-quantum-age) ## Related Articles - [How software is steering vehicle technology](https://www.wearedevelopers.com/magazine/515-how-software-is-steering-vehicle-technology) - [UK Business Culture and Etiquette](https://www.wearedevelopers.com/magazine/326-uk-business-culture-and-etiquette) - [Data Analyst Salary in the UK](https://www.wearedevelopers.com/magazine/278-data-analyst-salary-in-the-uk) - [How to land a developer job in Amsterdam](https://www.wearedevelopers.com/magazine/36-how-to-land-a-developer-job-in-amsterdam) - [Where To Find Software Engineering Jobs](https://www.wearedevelopers.com/magazine/396-where-to-find-software-engineering-jobs) - [How to Become an AI Engineer](https://www.wearedevelopers.com/magazine/331-how-to-become-an-ai-engineer)