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# Technical Support Officer

- **Company:** Dover District Council
- **Location:** Dover, UK
- **Salary:** £26,255.0
- **Contract:** Permanent contract
- **Skills:** Databases, Microsoft Office, Service Development Studio, Performance Monitor
- **Published:** July 25, 2026
- **Apply:** https://www.careerjet.co.uk/job/gb0cf4f22a74bf96b4dea1dde24c13d531/eaa

## About the Role

We are looking for an organised, adaptable, and proactive individual with strong administrative skills and an interest in supporting regulatory housing services.
You will have:

 * An understanding of housing issues and private sector housing service (local government experience desirable)

 * Strong written and verbal communication skills

 * Good organisational skills and the ability to prioritise workloads to meet deadlines

 * Confidence using Microsoft Office and a willingness to learn cloud-based case management systems

Experience & Qualifications

 * Experience working in an office-based administrative role (desirable)

 * Flexible approach with experience working in a changing environment

 * Ability to produce well written and accurate correspondence

 * Ability to accurately interpret mathematical data and perform basic mathematical tasks

 * Relevant administrative or technical qualification (desirable)

## Description

We are currently expanding our Private Sector Housing Team and are seeking a Technical Support Officer, providing essential administrative and technical support to support effective service delivery.
The Role & Responsibilities
Reporting to the Private Sector Housing Manager, you will provide a wide range of administrative and technical support to the Private Sector Manager, Environmental Health Officers/Senior Housing Improvement Officers within the Private Sector Housing Team.
You will play a key role in ensuring the smooth day-to-day operation of the service, supporting performance monitoring, maintaining accurate records, and contributing to service development.
Key responsibilities include:

 * Providing administrative support, including correspondence, data entry, payments and , handling enquiries

 * Managing and maintaining data, public registers, and service databases and supporting statistical and statutory reporting

 * Assisting with the development and review of policies, procedures, and service documentation

 * Providing information and advice to stakeholders and supporting service continuity as required


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