> Markdown version of [/jobs/ext/1435030-application-support-engineer](https://www.wearedevelopers.com/jobs/ext/1435030-application-support-engineer). Every page supports `.md` or `Accept: text/markdown`. Links point to the HTML versions so they work for humans too. Agent guide: [/agents.md](https://www.wearedevelopers.com/agents.md).

---

# Application Support Engineer

- **Company:** Zenith
- **Location:** Altrincham, UK (Remote available)
- **Salary:** £30,000.0 - £36,000.0
- **Contract:** Permanent contract
- **Skills:** JavaScript (Programming Language), .NET Framework, Application Programming Interfaces (APIs), Agile Methodology, Bash Shell, Business Systems, Databases, System Configuration, Data Integration, Relational Databases, Windows PowerShell, Standard Sql, SQL Databases, Working Model 2D, Diagnostic Tools, Reliability of Systems
- **Published:** July 25, 2026
- **Apply:** https://uk.indeed.com/viewjob?jk=bc790624b426a2a1

## About the Role

* Previous experience in Application Support, Systems Support, Technical Support or a similar role.
 * Working knowledge of SQL and relational databases, including querying and analysing data.
 * Experience investigating application issues using logs, system outputs and database information.
 * A logical and methodical approach to troubleshooting complex problems and identifying root causes.
 * Experience supporting business-critical applications in a production environment.
 * Strong communication skills and the confidence to work with technical and non-technical stakeholders.
 * Exposure to PowerShell, Bash, .NET, JavaScript, APIs or Agile software delivery would be advantageous.

## Description

We are currently looking for an Application Support Engineer to investigate and resolve complex application and data issues across our critical business systems. You'll take ownership of escalated issues, use SQL and other troubleshooting tools to identify root causes, and work with stakeholders through to resolution. Your working time will be split between our Kirkstall Forge, Leeds and Altrincham offices, alongside remote working as part of our agile working model.

You'll join a supportive Technology team and work closely with experienced Software Engineers, testers and business stakeholders. We share knowledge, learn together and take collective responsibility for delivering reliable systems and a great experience for our commercial customers.

What's the Role

 * Provide third-line support for key business-critical applications.
 * Investigate application, data and integration issues using SQL, system logs and other troubleshooting tools.
 * Take ownership of escalated issues from initial investigation through to successful resolution.
 * Perform system configuration, maintenance and administrative activities across supported applications.
 * Work closely with Software Engineers to investigate bugs, resolve production issues and improve system reliability.
 * Maintain integrations between internal systems and contribute to scripting and automation using PowerShell or Bash.
 * Keep stakeholders informed, maintain clear documentation and identify opportunities to improve our applications and support processes.


## Related Videos

- [Old tools, new tricks](https://www.wearedevelopers.com/videos/1916-old-tools-new-tricks)
- [Kubernetes and Microservices with Multi-Model Databases](https://www.wearedevelopers.com/videos/382-kubernetes-and-microservices-with-multi-model-databases)
- [How building an industry DBMS differs from building a research one](https://www.wearedevelopers.com/videos/768-how-building-an-industry-dbms-differs-from-building-a-research-one)
- [The ABC of DX](https://www.wearedevelopers.com/videos/727-the-abc-of-dx)
- [Crypto-secure Data Management with In-Database Blockchain](https://www.wearedevelopers.com/videos/632-crypto-secure-data-management-with-in-database-blockchain)
- [Automated MS SQL Server database deployments with dacpacs and Azure DevOps](https://www.wearedevelopers.com/videos/334-automated-ms-sql-server-database-deployments-with-dacpacs-and-azure-devops)

## Related Articles

- [The Most Popular IT Jobs on the Market](https://www.wearedevelopers.com/magazine/376-the-most-popular-it-jobs-on-the-market)
- [Fully Remote Software Engineer Jobs](https://www.wearedevelopers.com/magazine/447-fully-remote-software-engineer-jobs)
- [Top-Paying Tech Jobs (with Salaries)](https://www.wearedevelopers.com/magazine/372-top-paying-tech-jobs-with-salaries)
- [Data Engineer Salary UK](https://www.wearedevelopers.com/magazine/253-data-engineer-salary-uk)
- [Software Engineer Salary in The UK](https://www.wearedevelopers.com/magazine/231-software-engineer-salary-in-the-uk)
- [Frontend Developer Salary in The UK](https://www.wearedevelopers.com/magazine/233-frontend-developer-salary-in-the-uk)