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# Professional Services Consultant

- **Company:** ITRS Group
- **Location:** UK
- **Contract:** Permanent contract
- **Skills:** Bash Shell, Unix, Databases, Perl (Programming Language), Python (Programming Language), Lua (Scripting Language), XML-RPC, Scripting
- **Published:** July 25, 2026
- **Apply:** https://www.totaljobs.com/job/professional-services-consultant/itrs-group-job107747859

## About the Role

* ITRS Geneos Expertise: Minimum 12 months of hands-on experience.
 * Client-Facing Experience: At least 3 years in a client-facing role.
 * Project & Time Management: Minimum 3 years in a project-oriented, deadline-driven environment.
 * Technical Background: At least 3 years in a technical IT role.
 * Operating Systems: Experience with one or more UNIX-based OS.
 * Scripting & Automation: Proficiency in at least one scripting language (Shell, Lua, Perl, Python, XML-RPC.).
 * Database & SQL Knowledge: Understanding of databases and SQL.
 * Problem-Solving & Communication: Ability to explain complex ideas in a clear, user-friendly manner.
 * Fast Learner: Interest in new technologies and software.
 * Continuous Improvement: Improve processes and solutions.
 * Business & Project Management Interest: Willingness to participate in business analysis and project management.
 * Client Engagement & Issue Resolution: Interest in managing client expectations and resolving issues.
 * Client-Centric Approach: Committed to delivering the best value and software experience to clients.

## Description

The Professional Services Consultant will report to the Professional Services Team Lead. As part of the global team, you will manage client-facing projects. When not working on client projects, you will improve the services offered by Professional Services to meet the department and the wider organisation's goals.

This role offers a hybrid work schedule in our London HQ.

As a Professional Services Consultant, you will:

 * Perform Business Analysis and workshop facilitation techniques to obtain client requirements and influence their behaviour.
 * Design Solutions by identifying functional and user experience-based deliverables, and delivery methodology, based on agreed requirements.
 * Perform Project and Client Management to delivery project outcomes.
 * Hands-on implementation of ITRS Software according to Project goals.
 * Deliver client empowerment through the successful handover of all required collateral and knowledge to ensure clients use and grow our solutions post project closure.
 * Deliver Classroom-based product training to our clients.
 * Create improvements to uphold and build the effectiveness of services, software and solutions delivered by Professional Services and ITRS as a whole.


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