> Markdown version of [/jobs/ext/1435942-e-commerce-platform-specialist-j14925](https://www.wearedevelopers.com/jobs/ext/1435942-e-commerce-platform-specialist-j14925). Every page supports `.md` or `Accept: text/markdown`. Links point to the HTML versions so they work for humans too. Agent guide: [/agents.md](https://www.wearedevelopers.com/agents.md).

---

# E-Commerce Platform Specialist - J14925

- **Company:** Exclusive Associates
- **Location:** Villingen-Schwenningen, Germany
- **Contract:** Permanent contract
- **Skills:** PHP (Programming Language), JIRA, Issue Tracking Systems, SQL Databases, File Transfer Protocol (FTP)
- **Published:** July 25, 2026
- **Apply:** https://www.adzuna.de/details/5814834546

## About the Role

* Interesse an Web- und E-Commerce-Technologien, idealerweise erste Erfahrungen mit Shopplattformen
 * Grundkenntnisse in PHP und SQL sowie Umgang mit FTP oder vergleichbaren Tools
 * Erfahrung im Arbeiten mit Ticketing-Systemen und digitalen Kollaborationstools
 * Serviceorientierte Denkweise und klare Kommunikation in Deutsch und gutes Englisch
 * Selbstständige Arbeitsweise und Freude an Teamarbeit
 * Bereitschaft, sich in Plattform-Architekturen und technische Abläufe einzuarbeiten

## Description

* Betreuen von Kundenanfragen im First- und Second-Level-Support für Shoplösungen
 * Koordinieren und Priorisieren von Tickets in einem Issue-Tracking-System wie JIRA
 * Überführen von Kundenanforderungen in verständliche Entwicklungstickets
 * Abstimmen mit Entwickler:innen und internen Schnittstellen via Microsoft Teams
 * Mitgestalten bei Konzeption und Testing neuer Shop-Funktionen
 * Pflegen von technischen Dokumentationen und Wissensdatenbanken


## Related Videos

- [Navigating the Corporate Jungle: Life as a Developer in a large Company](https://www.wearedevelopers.com/videos/621-navigating-the-corporate-jungle-life-as-a-developer-in-a-large-company)
- [Recruiting in 2025: Will AI Help or Take Over?](https://www.wearedevelopers.com/videos/1301-recruiting-in-2025-will-ai-help-or-take-over)
- [Fault Tolerance and Consistency at Scale: Harnessing the Power of Distributed SQL Databases](https://www.wearedevelopers.com/videos/1146-fault-tolerance-and-consistency-at-scale-harnessing-the-power-of-distributed-sql-databases)
- [Improving quality with Agentic AI with Rovo Dev and Xray](https://www.wearedevelopers.com/videos/2005-improving-quality-with-agentic-ai-with-rovo-dev-and-xray)
- [Breaking Silos: Successful Collaboration Between Tech & Business Teams in Complex Enterprise Systems](https://www.wearedevelopers.com/videos/1623-breaking-silos-successful-collaboration-between-tech-business-teams-in-complex-enterprise-systems)
- [7 tips for releasing on a Friday afternoon: YouTrack to the rescue](https://www.wearedevelopers.com/videos/204-7-tips-for-releasing-on-a-friday-afternoon-youtrack-to-the-rescue)

## Related Articles

- [Finding Jobs in Germany](https://www.wearedevelopers.com/magazine/375-finding-jobs-in-germany)
- [Finding IT & Technology English-speaking Jobs in Germany ](https://www.wearedevelopers.com/magazine/446-finding-it-technology-english-speaking-jobs-in-germany)
- [Jobs in Germany for Americans](https://www.wearedevelopers.com/magazine/423-jobs-in-germany-for-americans)
- [The Biggest German Tech Companies](https://www.wearedevelopers.com/magazine/424-the-biggest-german-tech-companies)
- [Where to Find German Tech Jobs](https://www.wearedevelopers.com/magazine/366-where-to-find-german-tech-jobs)
- [Where to Find Entry-Level Software Engineering Jobs](https://www.wearedevelopers.com/magazine/397-where-to-find-entry-level-software-engineering-jobs)