> Markdown version of [/jobs/ext/1437637-product-support-scientist-1](https://www.wearedevelopers.com/jobs/ext/1437637-product-support-scientist-1). Every page supports `.md` or `Accept: text/markdown`. Links point to the HTML versions so they work for humans too. Agent guide: [/agents.md](https://www.wearedevelopers.com/agents.md). --- # Product Support Scientist 1 - **Company:** The Fountain Group - **Location:** Pompano Beach, FL, United States - **Experience:** Experienced - **Salary:** $74,880.0 - $76,960.0 - **Contract:** Permanent contract - **Skills:** Microsoft Word, Microsoft Excel, Microsoft Outlook, Computer Literacy, Microsoft Office - **Published:** July 25, 2026 - **Apply:** https://www.thefountaingroup.com/job/9414/product_support_scientist_1#apply-now-header ## About the Role * Bachelor Degree or Associate Degree in Medical Technology or related sciences; required * 3-5 years experience working in a clinical laboratory environment; required * MT or MLT or BB (ASCP) Certification; preferred * Demonstrate laboratory knowledge and skills related to theory, techniques, processes, procedures, equipment and materials necessary to perform the job effectively. * Maintain working knowledge of cGMP requirements to ensure adherence to compliance policies and regulations. Wear the appropriate PPE when working in the laboratory and manufacturing environments. Proactively maintain a clean and safe work environment by performing sanitizing and housekeeping duties. * Ability to demonstrate flexibility and adaptability; ability to prioritize within a changing business environment. * Ability to effectively communicate; demonstrate a sense of urgency to complete work within a pre-defined timeline. Accepts personal responsibility for the quality and timeliness of work. * Proficient in the use of lab equipment. Strong troubleshooting ability of the equipment. * Basic computer skills i.e. Microsoft Office (Word, Excel, Outlook). ## Description My name is Shivaraj, and I am a Talent Acquisition Consultant with The Fountain Group. Currently I have an opening for a Product Support Scientist located in Pompano Beach, FL. Details for the position are as follows: Pay: $36-$37 * The position of Scientist in the Product Support Department includes participating in product and process validations, root cause investigations of product failure, and non-conformance investigations. Additionally, this position is responsible for maintaining laboratory equipment and performing support functions for the laboratory. * R&D, Quality Control Laboratory, Formulations/Chemistry, Production/Manufacturing * Basic office environment using desktop and/or laptop computer. * Laboratory environment including working with biological samples and biohazard materials., * Provide support to Project Managers for conducting product validation projects. Execute protocols and provide testing analysis as required. * Under direct supervision, plan, design, and perform diagnostic assay support activities towards root cause investigations of product failures and nonconformances, including customer complaint investigations. * Participate in scientific meetings that may require presentation and analysis of technical findings. Includes working cross-departmentally with external client locations. * Suggest improvements to methodologies, processes, products, and systems related to specific projects. * Maintain laboratory equipment and calibrations as assigned. * Basic office environment using desktop and/or laptop computer. * Laboratory environment including working with biological samples and biohazard materials. * Some lifting, not to exceed 50 pounds. * Manual dexterity for handling instruments and repetitive motions. * Standing/sitting for long periods of time. * Working with biohazardous materials requiring the use of personal protective equipment. * Visual inspection of material including use of a microscopic. * Please note that this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice. ## Related Videos - [Developing the Rich Text Editor for DeepL.com](https://www.wearedevelopers.com/videos/1172-developing-the-rich-text-editor-for-deepl-com) - [In-depth .NET Azure Functions: Isolated mode, performance and durable AI agents](https://www.wearedevelopers.com/videos/100207-in-depth-net-azure-functions-isolated-mode-performance-and-durable-ai-agents) - [From Syntax to Singularity: AI’s Impact on Developer Roles](https://www.wearedevelopers.com/videos/900-from-syntax-to-singularity-ai-s-impact-on-developer-roles) - [From Tables to Graphs in Minutes: Supercharging Kusto Graph Analytics with AI-Powered Development](https://www.wearedevelopers.com/videos/1543-from-tables-to-graphs-in-minutes-supercharging-kusto-graph-analytics-with-ai-powered-development) ## Related Articles - [A Guide to Green Tech and Green IT Careers](https://www.wearedevelopers.com/magazine/374-a-guide-to-green-tech-and-green-it-careers) - [The Most Popular IT Jobs on the Market](https://www.wearedevelopers.com/magazine/376-the-most-popular-it-jobs-on-the-market) - [The 8 Best Code Testing Tools](https://www.wearedevelopers.com/magazine/402-the-8-best-code-testing-tools) - [What’s the Difference between a Junior, Mid, and Senior Developer?](https://www.wearedevelopers.com/magazine/238-what-s-the-difference-between-a-junior-mid-and-senior-developer) - [System change: restart as developer?](https://www.wearedevelopers.com/magazine/39-system-change-restart-as-developer) - [Top-Paying Tech Jobs (with Salaries)](https://www.wearedevelopers.com/magazine/372-top-paying-tech-jobs-with-salaries)