> Markdown version of [/jobs/ext/1438818-technical-operations-center-engineer](https://www.wearedevelopers.com/jobs/ext/1438818-technical-operations-center-engineer). Every page supports `.md` or `Accept: text/markdown`. Links point to the HTML versions so they work for humans too. Agent guide: [/agents.md](https://www.wearedevelopers.com/agents.md). --- # Technical Operations Center Engineer - **Company:** Corporate Brokers, LLC - **Location:** Austin, TX, United States - **Experience:** Experienced - **Contract:** Permanent contract - **Skills:** Proxmox, Microsoft Windows, Agile Methodology, Microsoft Azure, Cloud Computing, Linux, Hyper-V, Kernel-Based Virtual Machine, Reliability Engineering, Ansible, Virtualization Technology, Pulumi, System Availability, Infrastructure as Code (IaC), Puppet, Terraform, Vmware - **Published:** July 25, 2026 - **Apply:** https://public-rest40.bullhornstaffing.com/rest-services/BJ529/query/JobBoardPost?where=id=19311&fields=id,title,publishedCategory(id,name),address(city,state),employmentType,dateLastPublished,publicDescription,isOpen,isPublic,isDeleted ## About the Role * Experienced: You have 3+ years in large-scale production networks or systems operations, with a strong grasp of reliability engineering principles. * Collaborative Communicator: You are able to communicate complex concepts clearly in English, whether with technical staff or senior management. * Adaptable and Agile: You can support a globally distributed team, quickly adapt to new tools, and embrace changes in a dynamic environment. * Continuous Learner: You are deeply interested in learning and implementing new technologies and architectural concepts. * Customer Centric: You always put the needs of the customer fi rst and think about problems and requests through the lens of the end user. Technical Stack & Preferred Skills * Public Cloud Providers: Expert-level knowledge of AWS. (GCP and Azure a plus) * Operating Systems: Advanced administration of Linux and Windows in production environments. * Virtualized Environments: Deep experience with VMware required. Other virtualization platforms (Proxmox, KVM, Hyper-V, and WSL) are a plus * Infrastructure as Code (IaC): Deep familiarity with Terraform, Ansible, Puppet, and Pulumi. * Networking: Expertise in protocols, firewall permissions, and advanced network triage. * Passion for Full Stack: You are passionate about learning the full stack including pursuing formal training and certifications. ## Description We are seeking a highly motivated Technical Operations (TOC) Engineer to join our 24/7 Technical Operations Center team. This role is a vital part of our live service operations, serving as a primary escalation point for the Junior TOC team and remaining critical for maintaining the high availability, performance, and reliability of our global game infrastructure. The ideal candidate is a composed professional with deep technical expertise in incident, problem, and service request management. While you possess the interpersonal skills to lead during a crisis, your focus will be on the technical architecture, comprehensive documentation, and advanced automation of our operational workfl ows. You must be a strong troubleshooter with a signifi cant bias toward automation to ensure our studios and global community enjoy an uninterrupted experience. What You Will Do * Technical Escalation: Act as a key escalation point for both expected and unexpected events involving production applications, systems, and cloud infrastructure. * Infrastructure Maintenance: Maintain our global infrastructure across both on-premise and public cloud platforms. * Automation Leadership: Propose and implement complex automation strategies to improve overall effi ciency and system performance. * SRE Collaboration: Work closely with Site Reliability Engineering (SRE) teams to onboard and implement innovative technical solutions. * Performance Standards: Ensure uptime and performance standards are met for a seamless gaming experience. * Advanced Troubleshooting: Diagnose and resolve high-level technical issues involving production networks and system operations. * Documentation & Audit: Ensure all operational activities and technical configurations are thoroughly documented and remain compliant with audits. * Service Fulfi llment: Oversee the resolution of technical service requests and user-submitted tickets, ensuring a high level of customer service. ## Related Videos - [Docker network without Docker](https://www.wearedevelopers.com/videos/1418-docker-network-without-docker) - [WebAssembly: The Next Frontier of Cloud Computing](https://www.wearedevelopers.com/videos/972-webassembly-the-next-frontier-of-cloud-computing) - [Automate everything via NodeJS and Puppeteer](https://www.wearedevelopers.com/videos/322-automate-everything-via-nodejs-and-puppeteer) - [Embracing the Hybrid Cloud: Unlocking Success with Ansible](https://www.wearedevelopers.com/videos/932-embracing-the-hybrid-cloud-unlocking-success-with-ansible) - [Docker exec without Docker](https://www.wearedevelopers.com/videos/1094-docker-exec-without-docker) - [Embracing the Hybrid Cloud: Unlocking Success with Open Source Technologies](https://www.wearedevelopers.com/videos/883-embracing-the-hybrid-cloud-unlocking-success-with-open-source-technologies) ## Related Articles - [What Are The Top Skills Required For Azure Developers?](https://www.wearedevelopers.com/magazine/77-what-are-the-top-skills-required-for-azure-developers) - [Fully Remote Software Engineer Jobs](https://www.wearedevelopers.com/magazine/447-fully-remote-software-engineer-jobs) - [Highest Paying Tech Companies for Developers](https://www.wearedevelopers.com/magazine/220-highest-paying-tech-companies-for-developers) - [Why Upskilling And Reskilling is Important For Developers](https://www.wearedevelopers.com/magazine/428-why-upskilling-and-reskilling-is-important-for-developers) - [7 Cloud Computing Trends Coming in 2025 for Developers](https://www.wearedevelopers.com/magazine/412-7-cloud-computing-trends-coming-in-2025-for-developers) - [Is Software Engineering Over-Saturated?](https://www.wearedevelopers.com/magazine/418-is-software-engineering-over-saturated)