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# Global Support Center (GSC) Engineer 1

- **Company:** Asml Us, Inc.
- **Location:** Wilton, CT, United States
- **Experience:** Starter
- **Contract:** Permanent contract
- **Skills:** Adobe Analytics, Data Analysis, Unix, Linux, Python (Programming Language), LabVIEW, MATLAB, Mathcad, Software Systems
- **Published:** July 25, 2026
- **Apply:** http://www.qreer.com/jobs/view/15282/global-support-center-gsc-engineer-1#listby%3Alatest%2Fshow%3A100%2Fpage%3A4

## About the Role

improvements; proliferate knowledge to fieldorganization; integrate background information concerning the problem and thesolutions in action/repair plans; and combine on-site support with knowledgetransfers to local organization. Bachelor's degree in Mechanical Engineering or a closely-related field,experience working with and understanding issues in the lithographicsemiconductor manufacturing process; familiarity with MS Office products,MATLAB/MATHCAD, LabVIEW, Unix, Linux, and Python; knowledge of electronics,mechanics, pneumatics, optics, hydraulics, software and related disciplines;and up to 25% domestic and international travel required. Apply online at www.asml.com. EEO/AA(W/M/Vets/Disability) Employer, semiconductor manufacturing process; familiarity with MS Office products, Education Backgrounds: Mechanical Engineering
Specialties: Manufacturing
Education Level: Undergraduate (Bachelors)
Experience: 0 - 2 years
Languages spoken: English
Job Location: , United States

## Description

In Wilton, CT, ASML seeks GlobalSupport Center (GSC) Engineer 1 to solve technical issues arising at customersites, remotely analyzing data and creating deterministic forward-thinkingaction plans; travel to customer site when not able to solve problem remotely;escalate to the next support level according to committed escalation processesand timing; facilitate escalations from the continental GSC's (Asia/EU) towardthe Factory (D&E, IE, manufacturing, etc.); identify, secure and supportthe rollout of improvements for installed base machines; during New ProductIntroduction (NPI) phase, be assigned to the project in order to gain skillsand knowledge to independently support field escalations; transfer and shareskills and knowledge within worldwide GSC to establish and maintain equalcontinental GSC support teams; support onsite introduction phase by deliveringknowledge/escalation handling to local organization; mentor trainees anddeliver feedback on potential


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