> Markdown version of [/jobs/ext/1442759-technical-support-engineer](https://www.wearedevelopers.com/jobs/ext/1442759-technical-support-engineer). Every page supports `.md` or `Accept: text/markdown`. Links point to the HTML versions so they work for humans too. Agent guide: [/agents.md](https://www.wearedevelopers.com/agents.md). --- # Technical Support Engineer - **Company:** Asml Us, Inc. - **Location:** Hillsboro, OR, United States - **Experience:** Experienced - **Contract:** Permanent contract - **Skills:** Adobe Analytics, Microsoft Word, Microsoft Excel, Microsoft Office, Microsoft PowerPoint, Software Engineering, Software Systems - **Published:** July 25, 2026 - **Apply:** http://www.qreer.com/jobs/view/14757/technical-support-engineer-night-shift-generalist#listby%3Alatest%2Fshow%3A100%2Fpage%3A2 ## About the Role BS engineering degree or equivalent experience, Masters Degree a plus, or equivalent experience. Experience-Engineers with greater than 5 years' experience in a CS support department for high tech products. o Engineers with at least 3 years of ASML micro-lithography system experience preferred. Personal skills-Must take ownership for solving issues and ensures escalations take place. o Take proactive action for prevention or repeating error. o Capable of resolving most issues without assistance & highly independent in a shift position. o Ability to make decisions in the priority of problem solving. o Work unsupervised and be responsible for projects, track equipment performance and prepare technical reports. o Take initiative and ownership to increase skill and knowledge level in team. o Document knowledge systematically and in an accessible way. o Previous experience mentoring new hire engineers & helping integrate from a technical and procedural perspective. o Clear and effective communication skills required. o Proficient in MS Office (MS Word, Excel, PowerPoint). o Ability to thrive in a very dynamic and high pace environment. o Multi-task team player with good ability to work under different working environment pressures. o Open for cultural differences and able to work with a site of different cultures and WOW. o Motivated, pro-active, self-driven, and flexible. o Strong customer focus. o Verbal and written language skills in English., o Specific vision abilities required by this job include close vision, color vision, peripheral vision, depth perception, and ability to adjust focus. o Can work under deadlines. o The environment generally is moderate in temperature and noise level. o Must be able to read and interpret data, information, and documents. o Can observe and respond to people and situations and interact with others encountered in the course of work., Education Level: Undergraduate (Bachelors) Postgraduate (Masters) Experience: 2 - 5 years Languages spoken: English Job Location: Hillsboro, United States Keywords: micro-lithography system, CS support department, EEO/AA, Fab team engineers, Competency Engineers ## Description The EUV Service Lead will work with the Fab team engineers, Competency Engineers, and Global Support Center to drive issue resolution, and provide escalation support. The EUV Service Lead will work with Competency Engineers to provide action plans, incident review and prevention packages, and best-known methods. Your main responsibilities: o Continuity between the competencies to ensure issue ownership is landed and escalated appropriately. o Maintain service order documentation up to date. o Ensure aftercare is performed and adequate. o Coordinate with the various competencies to resolve issues. o Drive escalation of issues within the local office and utilizing non-local resources. o Provide 24/7 support to 1st line engineers. o Knowledge transfers to local site engineers and customer. o Improve service mix and structural issue documentation including initiation, review and improvement rollout. ## Related Videos - [Strange New Worlds: shaping the future of the digital age](https://www.wearedevelopers.com/videos/677-strange-new-worlds-shaping-the-future-of-the-digital-age) - [In-depth .NET Azure Functions: Isolated mode, performance and durable AI agents](https://www.wearedevelopers.com/videos/100207-in-depth-net-azure-functions-isolated-mode-performance-and-durable-ai-agents) - [3x Performance: A Humbling Journey](https://www.wearedevelopers.com/videos/100165-3x-performance-a-humbling-journey) - [Developing the Rich Text Editor for DeepL.com](https://www.wearedevelopers.com/videos/1172-developing-the-rich-text-editor-for-deepl-com) - [The Billion Dollar Machine: First Time Right.](https://www.wearedevelopers.com/videos/393-the-billion-dollar-machine-first-time-right) - [From Syntax to Singularity: AI’s Impact on Developer Roles](https://www.wearedevelopers.com/videos/900-from-syntax-to-singularity-ai-s-impact-on-developer-roles) ## Related Articles - [The Most Popular IT Jobs on the Market](https://www.wearedevelopers.com/magazine/376-the-most-popular-it-jobs-on-the-market) - [Software Engineer Salary London](https://www.wearedevelopers.com/magazine/252-software-engineer-salary-london) - [How to Become an AI Engineer](https://www.wearedevelopers.com/magazine/331-how-to-become-an-ai-engineer) - [Is Software Engineering Over-Saturated?](https://www.wearedevelopers.com/magazine/418-is-software-engineering-over-saturated) - [Top-Paying Tech Jobs (with Salaries)](https://www.wearedevelopers.com/magazine/372-top-paying-tech-jobs-with-salaries) - [Where to Find Entry-Level Software Engineering Jobs](https://www.wearedevelopers.com/magazine/397-where-to-find-entry-level-software-engineering-jobs)