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# User Management

- **Company:** PSI Pax, Inc.
- **Location:** California, MD, United States (Remote available)
- **Experience:** Experienced
- **Contract:** Permanent contract
- **Skills:** Global System for Mobile Communications, Microsoft Office, SC Clearance, Information Technology, User Administration
- **Published:** July 25, 2026
- **Apply:** https://jobs.jobvite.com/psi-pax/job/odkiufw3/apply

## About the Role

* Secret Clearance. Candidate selected will be subject to a Government background investigation and must meet eligibility requirements for access to classified information. A FINAL Secret adjudicated clearance is required to start.
 * At least six (6) years of professional experience with Navy ERP, or A Bachelor's degree, and at least four (4) years of relevant experience with Navy ERP.
 * Familiarity with help desk systems such as the National Help Desk Service Manager (NHDSM) or similar is desirable.
 * Must be proficient in Microsoft Office Suite.
 * Must work well independently; have the ability to interface with customers in senior/executive level positions.
 * Must have strong written and verbal communication skills and must provide customer service both internally and externally.

Education Requirements:

 * A Bachelor's degree, and at least four (4) years of relevant experience with Navy ERP.
 * A High School Diploma, and at least six (6) years of professional experience with Navy ERP.

## Description

PSI Pax, Inc. has an exciting opportunity for a Mid-Level User Management Analyst to join our team in support of our client in California, MD and remote/Telework., Specific tasks include the following support for the MSC Navy ERP Business Office (MEBO) User Management Team:

 * Process Access Enforcer Requests (AERs) for end users to create, reactivate, and change Navy ERP accounts.
 * Assist end users with access related issues.
 * Effectively communicate with users and supervisors on the status of requests.
 * Support Governance, Risk and Compliance (GRC), Access Enforcer Request (AER) with Government Security Manager (GSM) or Facilities Security Officer (FSO) approvals.
 * Support Navy ERP role-mapping activities at MSC and within the MEBO.
 * Support end user role sustainment activities such as providing supervisors of end users the necessary tools, procedures, and forms so their personnel may be granted access to applicable end user roles that are necessary to execute business transactions within the Navy ERP production environment.
 * Provide assistance with separation of duties (SOD) activities.
 * Support annual User Access Review (UAR).
 * Generate reports on end user roles.


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