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# ServiceNow Developer (Hybrid, Madrid)

- **Company:** UST
- **Location:** Madrid, Spain (Remote available)
- **Contract:** Permanent contract
- **Skills:** Clean Code Principles, JavaScript (Programming Language), Data Migration, Issue Tracking Systems, Client Side Scripting, SOAPAPI, Information Technology, Apache Kafka, Video Streaming, Restful APIs, Servicenow
- **Published:** July 26, 2026
- **Apply:** https://es.indeed.com/viewjob?jk=6d5ad1f767f42df9

## About the Role

We are looking for an experienced ServiceNow Developer with a strong background in designing, developing, and maintaining ServiceNow solutions, particularly within Business Request Catalogues, Case Management, and Ticketing Systems. The ideal candidate combines technical expertise with a collaborative mindset, delivering scalable, efficient, and upgrade-safe solutions in a financial services environment., Bachelor's degree in Computer Science, Information Technology, or a related discipline (or equivalent practical experience).
Minimum 3 years of hands-on ServiceNow development experience.
Strong knowledge of:
ServiceNow platform development
JavaScript
Glide API
REST and SOAP web services
Kafka streaming technologies
Experience with Service Portal development, including widget creation and UI customisation.
Familiarity with ServiceNow modules such as:
Incident Management
Request Management
Case Management
Understanding of integration patterns, including MID Server, REST/SOAP APIs, and data migration techniques.
Knowledge of ITIL processes and best practices.
ServiceNow Certified System Administrator (CSA) certification required; Application Developer or Implementation Specialist certifications are highly desirable.
Awareness of security, compliance, scalability, and governance requirements within regulated financial services environments.
Strong analytical and problem-solving skills.
Ability to write clean, efficient, and maintainable code.
Excellent communication and stakeholder management skills.
Proactive, quality-oriented, and capable of working both independently and within cross-functional teams.

## Description

Design, develop, and maintain ServiceNow solutions focused on Business Request Catalogue and ticketing processes.
Develop and enhance self-service portal components, including custom widgets and forms, to improve user experience.
Create, optimise, and maintain reusable server-side and client-side scripts (Script Includes, Business Rules, Client Scripts).
Implement integrations to streamline onboarding and request management processes.
Leverage out-of-the-box ServiceNow capabilities whenever possible to ensure sustainable and low-maintenance solutions.
Collaborate with business and technical stakeholders to gather requirements and translate them into technical designs.
Support testing, documentation, deployment, and release activities within Agile delivery cycles.
Troubleshoot incidents, perform root cause analysis, and implement fixes across development, test, and production environments.
Ensure compliance with ITSM standards, enterprise architecture principles, security requirements, and change management processes.


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