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# Product Support Manager

- **Company:** Stannah
- **Location:** Alton, UK
- **Contract:** Permanent contract
- **Skills:** Computer-Aided Design, AutoCAD, Microsoft Office
- **Published:** July 26, 2026
- **Apply:** https://uk.indeed.com/viewjob?jk=18c692f3fab762f4

## About the Role

* NVQ in Lift Installation, CAD qualifications, or equivalent industry experience. An Engineering Degree would be advantageous.
 * Experience using AutoCAD, Microsoft Office, and other technical tools.
 * Extensive knowledge of Lift Directives, Machinery Directives, and Building Regulations.

Additional Information

If you're experienced in the Lift industry, with a solid technical background and are looking for a new challenge, we'd love to hear from you.

## Description

Product Support Manager Jobs in Andover at Stannah - Join our Team!

This is a great opportunity for an experienced lift industry professional who is passionate about product safety, compliance, and technical excellence.

Are you an expert in lift products, standards, and compliance? Do you enjoy solving complex technical challenges while driving continuous product improvement? If so, we'd love to hear from you.

As Product Support Manager, you'll play a pivotal role in ensuring our new lift products remain safe, compliant, and fit for market. Working closely with installation teams, suppliers, OEMs, and industry stakeholders, you'll provide technical leadership across product safety, compliance, development, and installation support.

This is a permanent hybrid opportunity. To ensure a successful induction, you'll be based at our Andover Head Office for the first few months while completing your training and becoming familiar with the role, before transitioning to a hybrid working arrangement.

Working hours: Monday to Thursday 830 to 1715 and Friday 830 to 1330

Product Support Manager Responsibilities:

 * Lead product safety and compliance across our lift portfolio.
 * Manage product investigations and corrective actions.
 * Maintain technical documentation, testing records, and certifications.
 * Drive product improvements with OEM partners and support new product development.
 * Provide expert technical support, training, and guidance to installation teams and customers.


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