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# Client Technology Manager

- **Company:** Phoenix Resourcing Ltd
- **Location:** London, UK
- **Salary:** £75,000.0 - £80,000.0
- **Contract:** Permanent contract
- **Skills:** Internetworking, PRINCE2, Wi-Fi Technology, Cisco
- **Published:** July 26, 2026
- **Apply:** https://uk.indeed.com/viewjob?jk=b52b2d11348de3dd

## About the Role

* Experience managing client-facing technology services in a multi-site environment.
 * Strong knowledge of enterprise networking, Wi-Fi, internet connectivity, telephony and AV technologies.
 * Experience delivering technology projects and coordinating internal teams and external suppliers.
 * Excellent stakeholder management and communication skills, with the ability to explain technical concepts to non-technical audiences.
 * Proven experience leading, coaching and developing a small team.
 * A customer-focused approach with strong organisational and problem-solving skills.

Desirable

 * Experience with Cisco Meraki, Ruckus, Microsoft Teams Rooms, Zoom Rooms, Yealink or Logitech solutions.
 * ITIL, PRINCE2, Cisco, Meraki or equivalent industry certifications.
 * Experience within shared workspaces, commercial property, hospitality or other multi-site environments.

## Description

* Lead the delivery of client technology solutions, including Wi-Fi, networking, internet connectivity, telephony and AV systems.
 * Manage and develop a small team, providing coaching, support and clear direction.
 * Work with Sales, Account Management and Operations to scope, design and deliver technology solutions that meet client needs.
 * Oversee technology projects from planning through to successful delivery and handover.
 * Manage relationships with third-party suppliers, ensuring strong performance and service quality.
 * Support solution design, cost estimation and technical input for client proposals.
 * Drive continuous improvement across client technology services, documentation and operational processes.
 * Monitor service performance and identify opportunities to enhance reliability, scalability and customer experience.


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