> Markdown version of [/jobs/ext/1445023-product-manager-crm](https://www.wearedevelopers.com/jobs/ext/1445023-product-manager-crm). Every page supports `.md` or `Accept: text/markdown`. Links point to the HTML versions so they work for humans too. Agent guide: [/agents.md](https://www.wearedevelopers.com/agents.md). --- # Product Manager, CRM - **Company:** gb Awin Ltd - **Location:** UK (Remote available) - **Experience:** Experienced - **Contract:** Permanent contract - **Skills:** Customer Data Management, Salesforce.Com, Flexi (Photoshop Plugin), Data Analytics - **Published:** July 26, 2026 - **Apply:** https://www.totaljobs.com/job/product-manager/awin-ltd-job107748361 ## About the Role * 3+ years of product management experience, with hands-on involvement in CRM products, Salesforce experience preferred. * Strong product mindset, with the ability to frame problems, make trade-offs, and keep teams focused on outcomes in complex system landscape. * Experience translating complex business, contractual, or operational needs into clear product requirements, roadmaps, and prioritized backlogs. * Data-driven approach, using data to inform decisions while applying sound business judgement where information is incomplete. * Demonstrated analytical and problem-solving skills, able to identify gaps and contribute practical, scalable solutions to cross-functional challenges. * Strong communication skills, with the ability to create clear product narratives, explain trade-offs, and support stakeholders through change. * Confidence working with and influencing a broad set of stakeholders across technical and non-technical teams in a global environment. * Adaptability to changing priorities and environments. * Strong analytical skills with the ability to interpret complex information. * Client-oriented mindset with a focus on delivering value. * Experience working in cross-functional teams and engaging stakeholders plus strong negotiation and influencing skills. ## Description The Salesforce Product Manager combines strong product and operational process expertise with creative problem-solving, translating complex commercial needs into scalable solutions in line with the CRM roadmap and vision. Working in a fast-paced, global environment, this role brings teams together, leads stakeholders across functional while driving meaningful outcomes in a complex and evolving systems landscape. Key Tasks * Act as primary product linkage between business stakeholders, the Salesforce team, and Product & Technology, ensuring business priorities are clearly understood and reflected in the CRM roadmap. * Support the definition, maintenance, and delivery of the CRM roadmap, working closely with CRM and Billing & Payments leadership and teams, to surface synergies and address cross-team dependencies early. * Lead structured assessments of current ("as-is") business processes and contribute to the definition of future ("to-be") processes, helping identify opportunities, benefits and impacts of proposed changes. * Translate commercial, contractual, and operational needs, challenge assumptions and translate them into clear, actionable product requirements that support effective delivery within a complex systems landscape. * Work closely with the Salesforce Business Partners and engineering teams to ensure solutions align with agreed process models and integrate effectively across platforms. * Support scalable and well governed CRM data foundations that enable reliable reporting, analytics, and downstream use cases. * Drive change and adoption by promoting new ways of working, supporting users through transitions, and helping teams realise value from the CRM platform. * Clearly communicate priorities, progress, trade-offs, and outcomes to a broad set of stakeholders through strong narratives and data-backed decision making., * Flexi-Week and Work-Life Balance: We prioritise your mental health and wellbeing, offering you a flexible four-day Flexi-Week at full pay and with no reduction to your annual holiday allowance. We also offer a variety of different paid special leaves. * Flexi-Office: We offer an international culture and flexibility through our Flexi-Office and hybrid/remote work possibilities to work across Awin regions * Health & Well Being: With our support and access to various initiatives and sports offers, you can devote yourself to your mental and physical well-being. . * Development: We've built our extensive training suite Awin Academy to cover a wide range of skills that nurture you professionally and personally, with trainings conveniently packaged together to support your overall development. * Remote Working Allowance: You will receive a monthly allowance to cover a part of your running costs. In addition, we will support you in setting up your remote workspace appropriately. * Appreciation: Thank and reward colleagues by sending them a voucher through our peer-to-peer program. * We are hiring in multiple countries, additional benefits in terms of health, well being, security and more will be discussed further upon first initial interview with the talent team. ## Related Videos - [Marketing x Product: How We Stopped Gaslighting Each Other and Built AI Products That Actually Work](https://www.wearedevelopers.com/videos/100244-marketing-x-product-how-we-stopped-gaslighting-each-other-and-built-ai-products-that-actually-work) - [API Platform: From Rest & GraphQL APIs to state-of-the-art standards in seconds](https://www.wearedevelopers.com/videos/1968-api-platform-from-rest-graphql-apis-to-state-of-the-art-standards-in-seconds) - [PySpark - Combining Machine Learning & Big Data](https://www.wearedevelopers.com/videos/44-pyspark-combining-machine-learning-big-data) - [Would You Buy Your Own HR? A Product Mindset for People Leaders](https://www.wearedevelopers.com/videos/1874-would-you-buy-your-own-hr-a-product-mindset-for-people-leaders) - [Building the Next Generation of Software](https://www.wearedevelopers.com/videos/100186-building-the-next-generation-of-software) - [Machine Learning for Software Developers (and Knitters)](https://www.wearedevelopers.com/videos/154-machine-learning-for-software-developers-and-knitters) ## Related Articles - [Should Tech Managers Be Developers First? Pros and Cons](https://www.wearedevelopers.com/magazine/327-should-tech-managers-be-developers-first-pros-and-cons) - [Everything a Developer Needs to Know About MCP with Neo4j](https://www.wearedevelopers.com/magazine/604-everything-a-developer-needs-to-know-about-mcp-with-neo4j) - [The Biggest German Tech Companies](https://www.wearedevelopers.com/magazine/424-the-biggest-german-tech-companies) - [Navigating the AI Shift](https://www.wearedevelopers.com/magazine/629-navigating-the-ai-shift) - [Fully Remote Software Engineer Jobs](https://www.wearedevelopers.com/magazine/447-fully-remote-software-engineer-jobs) - [Highest Paying Tech Companies for Developers](https://www.wearedevelopers.com/magazine/220-highest-paying-tech-companies-for-developers)