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# Windows Administrator II

- **Company:** Hi-Tex Solutions, LLC
- **Location:** San Antonio, TX, United States
- **Contract:** Permanent contract
- **Skills:** Microsoft Windows, Amazon Web Services, Computer Networks, Desktop Computing, Domain Name System (DNS), Hyper-V, Internet Information Services (IIS), Networking Hardware, Web Portals, Windows Servers, Microsoft Cluster Server, Windows PowerShell, Transport Layer Security, File Transfer Protocol (FTP), Software Troubleshooting, SQL Server Management Studio (SSMS), Vmware
- **Published:** May 14, 2026
- **Apply:** https://www.indeed.com/viewjob?jk=7799bc11b36e8f48

## About the Role

Do you have experience in Windows?, * Excellent verbal and written skills

 * Creative and collaborative team player
 * Ownership and follow-up skills

Desirable Skills:

 * Microsoft Certifications (MCP, MCSA)
 * Background in Help Desk, Infrastructure or Hosted industry would be desirable
 * Amazon Web Services experience is a plus

## Description

* Technical progression of customer issues raised via telephone and web portal
 * Drive strong customer satisfaction (NPS)
 * Responsive to incoming customer issues in line with SLA
 * Ownership of issues, including collaboration with other teams and escalation
 * Effective prioritization of workload
 * Drive personal development plan
 * Contribute to other tech's development

 * Windows Server 2012, 2016 and 2019 configuration and troubleshooting
 * Windows 10 configuration and troubleshooting
 * Experience creating & running PowerShell scripts
 * DNS, FTP configuration and troubleshooting
 * IIS - site configuration, SSL provisioning and installation, troubleshooting.
 * Performance troubleshooting
 * Networking concepts and network devices
 * Server and workstation hardware components
 * SQL Server administration tasks and troubleshooting
 * Microsoft clustering and related technologies (AD and SAN)
 * Hyper V Support and configuration
 * VMWare Support and configuration


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