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# IT Support Technician

- **Company:** Certified Collectibles Group
- **Location:** München, Germany
- **Contract:** Permanent contract
- **Skills:** Microsoft Windows, Desktop Computing, Web Portals, Microsoft Office, Software Systems, Information Technology, Laptops, Network Server
- **Published:** July 26, 2026
- **Apply:** https://de.indeed.com/viewjob?jk=cf9a68e61b6abc5b

## About the Role

* Excellent interpersonal communication skills, including the ability to communicate between technical and non-technical personnel.
 * Fluency in written and oral English and German.
 * Technical competence supporting Windows, Mac, hardware (desktops, laptops, mobile devices, servers), Microsoft Office Suite, and standard packaged software solutions.
 * A+ certification or equivalent skill level preferred.
 * Proven time management skills with the ability to meet urgent and overlapping deadlines.
 * High attention to detail and strong organizational skills to manage multiple clients and projects.
 * Availability to travel occasionally to tradeshows.

## Description

CCG is currently looking for an IT Support Technician to join our IT Department in our Munich office. This role will provide technical support and maintain IT systems for our fast-paced domestic and international multi-company organization., * Answer Help Desk calls and emails, and create tickets to track issues.

 * Monitor and resolve support cases submitted via email and web portal.
 * Set up and maintain IT asset inventory.
 * Facilitate creation and maintenance of IT documentation.
 * Assist with the coordination of large-scale IT projects.
 * Maintain documentation of maintenance work and issues when necessary.
 * Provide technical support to local and remote office users as needed.


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