> Markdown version of [/jobs/ext/1448586-director-of-program-management-data-center-solutions-hyperscalers](https://www.wearedevelopers.com/jobs/ext/1448586-director-of-program-management-data-center-solutions-hyperscalers). Every page supports `.md` or `Accept: text/markdown`. Links point to the HTML versions so they work for humans too. Agent guide: [/agents.md](https://www.wearedevelopers.com/agents.md). --- # Director of Program Management - Data Center Solutions (Hyperscalers) - **Company:** nVent - **Location:** Blaine, MN, United States - **Experience:** Expert - **Salary:** $172,900.0 - $257,000.0 - **Contract:** Permanent contract - **Skills:** Data Centers, Data Analytics - **Published:** July 26, 2026 - **Apply:** https://diversityjobs.com/main/sendform/8/8/28176/1/17704145?backUrl=%2Fcareer%2F17704145%2FDirector-Program-Management-Data-Center-Solutions-Hyperscalers-Minnesota-Blaine ## About the Role * A bachelor's degree is preferred. * Ideally 8+ years of experience in program management, customer operations, or production-focused environments, with direct customer accountability. * Validated experience leading and developing teams, ideally within a customerfacing, crossfunctional organization. * Demonstrated success owning strategic customer relationships and leading complex programs with high visibility and impact. * Strong business insight with working knowledge of manufacturing operations, planning, scheduling, supply chain, costing, and logistics. * Ability to operate credibly at the executive level with customers and internal leadership. * Track record of getting results through crossfunctional influence. * Data-driven approach with experience using metrics to manage performance, identify risk, and drive improvement. * Comfort operating in a fastpaced, highgrowth environment while maintaining strong rigor and structure. * Ability to work hybrid from our Anoka or Blaine, MN locations, and travel up to 25% of the time if needed. ## Description * Serve as the senior executive point of contact for a portfolio of key strategic customers, owning the endtoend customer relationship and ensuring a customerfirst operating model across the business. * Lead and develop a highperforming team of Program Managers responsible for daily execution, customer communication, and order delivery for assigned customer programs. * Own overall customer satisfaction, delivery performance, and relationship health for assigned accounts, proactively identifying risks and driving resolution before issues impact the customer. * Provide strategic program leadership across the customer lifecycle-from opportunity intake and quoting through execution, delivery, and change management. * Partner closely with Sales, Engineering, Operations, Supply Chain, and Logistics to ensure customer requirements are translated into clear internal priorities and executable plans. * Establish and lead a disciplined customer operating cadence, including executivelevel customer reviews, program health reviews, and managing blocking issues. * Ensure consistent, timely, and professional customer communication across all touchpoints, setting expectations and reinforcing accountability internally and externally. * Oversee order management and execution for strategic customers, ensuring ontime, infull delivery and adherence to customer quality, cost, and specification requirements. * Provide leadership and governance for pricing, scope changes, and cost impacts, partnering with Account Managers and internal teams to align customer expectations with business outcomes. * Represent the voice of the customer within the organization, advocating for customer needs while balancing operational capabilities and business priorities. * Drive continuous improvement in customer experience, program execution, and team performance, demonstrating data, metrics, and feedback. * Develop talent and succession within the Program Management team through mentoring, performance management, and capability building. ## Related Videos - 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