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Agent guide: [/agents.md](https://www.wearedevelopers.com/agents.md). --- # Utility Billing Systems Administrator - **Company:** City of Temple - **Location:** Temple Terrace, FL, United States - **Salary:** $58,011.0 - **Contract:** Permanent contract - **Skills:** Microsoft Word, Microsoft Excel, Data Analysis, System Configuration, Database Theory, Power BI, Standard Sql, Microsoft SharePoint, Enterprise Software Applications, Microsoft Power Automate, Office365, Information Technology, Tools for Reporting - **Published:** July 26, 2026 - **Apply:** https://www.indeed.com/viewjob?jk=505a6d932eb3dc7a ## About the Role · Intermediate knowledge of accounting terms and billing processes, and financial operations. · Advanced knowledge of IT concepts, enterprise software applications, and system functionality. · Proficient knowledge of Standard Operating Procedures. · Working knowledge of reporting, data analysis, forecasting and performance measurement. · Proficient knowledge of SQL, database concepts, or similar reporting tools. · Working knowledge of Microsoft 365 applications, including Excel, Word, SharePoint, Power BI, Power Automate, and related business productivity tools. · Exhibit an exceptional learning capacity. · Use equipment and supplies in a safe and economical manner. · Plan, organize, and/or prioritize daily assignments and work activities, and complete work assignments in a timely and accurate manner. · Provide professional, punctual, and courteous service to the public, and deal with adversarial situations tactfully and firmly while striving to maintain a spirit of cooperation and problem solving. · Display patience under difficult and stressful conditions. · Follow verbal and written instructions. · Plan and perform duties independently while exercising good judgment and initiative. · Interact in a professional and respectful manner with city staff and the public. · Communicate effectively and maintain effective relationships with supervisors, staff, volunteers, community, and senior citizens. Training, Certification, and Experience · Require a four-year degree/certification in management information systems, information technology, business administration, or related field from an accredited college or university. · Prefer a minimum of 1 years' experience supporting enterprise software applications, system administration, reporting, data analysis, process automation, or related technology functions. · Require a candidate that has obtained training, either through college courses or work experience, with information technology functionalities. · Or, an equivalent combination of training, education, and experience that provides the required knowledge, skills, and abilities. Special Requirements · Valid Florida driver's license. ## Description Under the direction of the Utility Billing Manager, this is a highly responsible and technical position responsible for the administration of the Utility Billing Division's enterprise software systems, reporting solutions, and related technologies. The incumbent serves as the department's technical expert for Utility Billing systems and is responsible for maintaining system functionality, supporting business operations, and ensuring technology effectively meets the needs of the division. The incumbent analyzes departmental operations, business processes, and system performance to identify opportunities for improvement through technology, automation, reporting, and system configuration. Responsibilities include maintaining system configuration, developing reports and dashboards, supporting automated workflows, researching application issues, and recommending solutions that improve operational efficiency, data accuracy, and customer service. This position works closely with the Office of Innovation, Information Technology, Finance, software vendors, and other City departments to support Utility Billing applications, resolve technical issues, and coordinate technology initiatives affecting the division. The incumbent exercises independent judgment, initiative, and technical expertise while serving as the primary resource for Utility Billing technology. ## Related Videos - [Beyond Dashboards: Fixing Text-to-SQL with Semantic RAG](https://www.wearedevelopers.com/videos/2036-beyond-dashboards-fixing-text-to-sql-with-semantic-rag) - [How building an industry DBMS differs from building a research one](https://www.wearedevelopers.com/videos/768-how-building-an-industry-dbms-differs-from-building-a-research-one) - [Migrating half a million users to a new payment service provider](https://www.wearedevelopers.com/videos/730-migrating-half-a-million-users-to-a-new-payment-service-provider) - [Analytics in the Age of Agentic AI: A tour of ClickHouse and Langfuse](https://www.wearedevelopers.com/videos/100240-analytics-in-the-age-of-agentic-ai-a-tour-of-clickhouse-and-langfuse) - [What makes Cybersecurity different for critical infrastructure?](https://www.wearedevelopers.com/videos/571-what-makes-cybersecurity-different-for-critical-infrastructure) - [REST, GraphQL, gRPC, and more: A comparison of modern API styles](https://www.wearedevelopers.com/videos/100247-rest-graphql-grpc-and-more-a-comparison-of-modern-api-styles) ## Related Articles - [What Are The Top Skills Required For Azure Developers?](https://www.wearedevelopers.com/magazine/77-what-are-the-top-skills-required-for-azure-developers) - [Best Paying Jobs in Technology](https://www.wearedevelopers.com/magazine/256-best-paying-jobs-in-technology) - [How should you format your IT resume?](https://www.wearedevelopers.com/magazine/68-how-should-you-format-your-it-resume) - [Top-Paying Tech Jobs (with Salaries)](https://www.wearedevelopers.com/magazine/372-top-paying-tech-jobs-with-salaries) - [7 Important Tips That Every Software Developer Should Know](https://www.wearedevelopers.com/magazine/101-7-important-tips-that-every-software-developer-should-know) - [IT Salaries in UK](https://www.wearedevelopers.com/magazine/288-it-salaries-in-uk)