> Markdown version of [/jobs/ext/1449428-site-reliability-engineer-infrastructure-foundations](https://www.wearedevelopers.com/jobs/ext/1449428-site-reliability-engineer-infrastructure-foundations). Every page supports `.md` or `Accept: text/markdown`. Links point to the HTML versions so they work for humans too. Agent guide: [/agents.md](https://www.wearedevelopers.com/agents.md). --- # Site Reliability Engineer - Infrastructure Foundations - **Company:** Henry Schein One, Inc. - **Location:** San Francisco, CA, United States (Remote available) - **Experience:** Expert - **Salary:** $150,000.0 - $165,000.0 - **Contract:** Permanent contract - **Skills:** C (Programming Language), Multitier Architecture, Microsoft Windows, Artificial Intelligence, Amazon Web Services, Component-Based Software Engineering, JIRA, Build Automation, C Sharp (Programming Language), C++ (Programming Language), Client Server Models, Software Quality, Databases, Database Schema, Software Debugging, Dentrix, DevOps, Programming Tools, Digital Signature, File Systems, InstallShield, Java Web Services, Python (Programming Language), Machine Learning, Windows Installer, Package Management Systems, Software Deployment, Software Engineering, Management of Software Versions, Windows Desktop, Large Language Models, Prompt Engineering, Spring-boot, Model Validation, Gitlab, Wix, Information Technology, Programming Languages - **Published:** July 26, 2026 - **Apply:** https://www.workingnomads.com/job/go/1753938/ ## About the Role * 7+ years of professional software development experience with a focus in Windows desktop and system-level applications * 3+ years of hands-on experience with package management tools, preferably InstallShield * In depth knowledge of Windows OS, Windows Installer (MSI), and registry/file system operations * Excellent debugging and troubleshooting skills related to installation and runtime behaviors and processes * Clear and confident communicator who thrives in a collaborative, knowledge-sharing culture * Ability to lead cross-functional efforts and effectively within engineering, QA, DevOps, and support in an agile scrum environment * Ability to own technical design decisions * Understanding and defining cross-team interdependent roadmaps * Passion for building great software and driving team success What Will Set You Apart * Bachelor's Degree in Computer Science or a related field * Prior experience as a team or technical lead * Experience with WiX, Chocolatey, Scoop, Winget or other modern packaging frameworks * Exposure to CI/CD pipelines and build automation tools * Familiarity with digital signing processes, elevation/privilege handling, and silent installs * Familiarity with Faircom database * Familiarity with clean architecture and similar patterns ## Description optimization of our software installation frameworks using InstallShield, along with core components written in C, C++, and C#. You will be responsible for streamlining our Dentrix software deployment processes and improving install and upgrade experiences for a wide range of customers - from large enterprise clients to small clinics. If you're passionate about software quality, installer reliability, and developer enablement, this is the role for you! This position is remote in the United States with up to 10% travel as needed. What You Will Do * Design, develop, and maintain InstallShield projects and custom actions for Dentrix * Collaborate closely with product managers, engineers, DevOps and support, ensuring a seamless and iterative design process that integrates feedback at every stage * Lead initiatives to modernize and standardize our installer infrastructure, including versioning, rollback, silent install contracts, and upgrade strategies * Troubleshoot and resolve complex installation-related issues across supported Windows environments * Contribute to the development of core application components in C, C++, and C#, ensuring maintainability and performance * Mentor other engineers and set best practices in packaging, deployment, automated install testing, and legacy code modernization * Strong understanding of databases and ability to support database schema management * Use AI-assisted development tools responsibly and champion AI assisted engineering Technologies We Use * Languages & Frameworks: C, C++, C#, Python and InstallScript * Package Management: InstallShield * DevOps & Tools: GitLab and Jira * Client Server Architecture * Java Web Services, Java Spring Boot and AWS * AI/ML technologies, including: + LLMs, RAG pipelines, and prompt engineering + Agentic frameworks and orchestration tools + Model evaluation, monitoring, and responsible AI practices + AI-assisted developer tooling to enhance productivity, development, and optimization of our software installation frameworks using InstallShield, along with core components written in C, C++, and C#. You will be responsible for streamlining our Dentrix software deployment processes and improving install and upgrade experiences for a wide range of customers - from large enterprise clients to small clinics. If you're passionate about software quality, installer reliability, and developer enablement, this is the role for you! This position is remote in the United States with up to 10% travel as needed. What You Will Do * Design, develop, and maintain InstallShield projects and custom actions for Dentrix * Collaborate closely with product managers, engineers, DevOps and support, ensuring a seamless and iterative design process that integrates feedback at every stage * Lead initiatives to modernize and standardize our installer infrastructure, including versioning, rollback, silent install contracts, and upgrade strategies * Troubleshoot and resolve complex installation-related issues across supported Windows environments * Contribute to the development of core application components in C, C++, and C#, ensuring maintainability and performance * Mentor other engineers and set best practices in packaging, deployment, automated install testing, and legacy code modernization * Strong understanding of databases and ability to support database schema management * Use AI-assisted development tools responsibly and champion AI assisted engineering Technologies We Use * Languages & Frameworks: C, C++, C#, Python and InstallScript * Package Management: InstallShield * DevOps & Tools: GitLab and Jira * Client Server Architecture * Java Web Services, Java Spring Boot and AWS * AI/ML technologies, including: + LLMs, RAG pipelines, and prompt engineering + Agentic frameworks and orchestration tools + Model evaluation, monitoring, and responsible AI practices + AI-assisted developer tooling to enhance productivity ## Related Videos - [Improving quality with Agentic AI with Rovo Dev and Xray](https://www.wearedevelopers.com/videos/2005-improving-quality-with-agentic-ai-with-rovo-dev-and-xray) - [WeAreDevelopers LIVE - Modern DevOps for IoT Devices and More](https://www.wearedevelopers.com/videos/1805-wearedevelopers-live-modern-devops-for-iot-devices-and-more) - [Navigating the Corporate Jungle: Life as a Developer in a large Company](https://www.wearedevelopers.com/videos/621-navigating-the-corporate-jungle-life-as-a-developer-in-a-large-company) - [Enabling automated 1-click customer deployments with built-in quality and security](https://www.wearedevelopers.com/videos/83-enabling-automated-1-click-customer-deployments-with-built-in-quality-and-security) - [Are Code Reviews Worth It? Insights from 16 Years of Review Data](https://www.wearedevelopers.com/videos/1135-are-code-reviews-worth-it-insights-from-16-years-of-review-data) - [Collaboration Quantified: Lessons from Open Source Developer Networks](https://www.wearedevelopers.com/videos/1422-collaboration-quantified-lessons-from-open-source-developer-networks) ## Related Articles - [How We Built a Worry-Free System That Runs for 10+ Years – And What We’d Do Again](https://www.wearedevelopers.com/magazine/751-how-we-built-a-worry-free-system-that-runs-for-10-years-and-what-we-d-do-again) - [What is Software Engineering?](https://www.wearedevelopers.com/magazine/289-what-is-software-engineering) - [Fully Remote Software Engineer Jobs](https://www.wearedevelopers.com/magazine/447-fully-remote-software-engineer-jobs) - [How to Answer the Interview Question: “Why Do You Want to Be a Software Engineer?”](https://www.wearedevelopers.com/magazine/392-how-to-answer-the-interview-question-why-do-you-want-to-be-a-software-engineer) - [Now is the time for industrialized software development](https://www.wearedevelopers.com/magazine/601-now-is-the-time-for-industrialized-software-development) - [Where To Find Software Engineering Jobs](https://www.wearedevelopers.com/magazine/396-where-to-find-software-engineering-jobs)