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# IT Support Specialist

- **Company:** VigorCare Pediatric Services
- **Location:** Detroit, MI, United States
- **Experience:** Experienced
- **Contract:** Permanent contract
- **Skills:** Active Directory, Apple Mac Systems, Software Applications, Backup Devices, Software as a Service, Computer Networks, Data Security, Microsoft Office, Information Technology
- **Published:** July 26, 2026
- **Apply:** https://www.indeed.com/viewjob?jk=ce140fa83df9aad5

## About the Role

We are seeking an IT Support Specialist to join our team and provide technical support to our employees. The ideal candidate will have a strong background in IT support, excellent problem-solving skills, and a passion for providing exceptional customer service. This is a full-time, permanent position based in our Detroit office., * Bachelor's degree in Information Technology, Computer Science, or related field

 * Minimum of 2 years of experience in IT support
 * Strong knowledge of Windows and Mac operating systems, Microsoft Office, and networking concepts
 * Experience with Active Directory, Office 365, and cloud-based applications
 * Excellent problem-solving and communication skills
 * Ability to work independently and in a team environment

## Description

* Provide technical support to employees for hardware, software, and network-related issues
 * Troubleshoot and resolve technical problems in a timely manner
 * Install and configure computer systems, software, and peripherals
 * Ensure data security and backup procedures are in place and followed
 * Train employees on new technologies and software applications
 * Keep up-to-date with the latest IT trends and technologies
 * Collaborate with other IT team members to improve processes and systems
 * Maintain inventory of all equipment, software, and licenses


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