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# Automation Support Analyst

- **Company:** PerkinElmer, Inc.
- **Location:** Rensselaer, NY, United States
- **Experience:** Experienced
- **Salary:** $62,000.0 - $93,000.0
- **Contract:** Permanent contract
- **Skills:** Microsoft Windows, Backup Devices, Data Integrity, Software Requirements Analysis, Solution Deployment Descriptor, Systems Architecture, Information Technology
- **Published:** July 26, 2026
- **Apply:** https://www.indeed.com/viewjob?jk=787c08573ed3f330

## About the Role

* Excellent customer service skills complimented by an ability to listen to and interpret client requests.
 * Ability to troubleshoot complex technology issues.
 * Strong verbal and written communication skills.
 * Ability to identify, track and complete tasks for multiple projects under prescribed timeframes., * Associate degree in Computer Science or Life Science AND 2+ years of relevant technical experience including (but not limited to); Windows technologies, manufacturing systems, networking, technical writing, * Bachelor's degree in Computer Science or Life Science
 * 2 years of experience in lab environment is a plus
 * Experience with scientific instrumentation

Other Requirements:

 * Must be able to remains in a stationary position more than 25% of the time
 * The person in this position needs to occasionally move inside and outside labs
 * Frequently operate on instruments, objects, tools or controls, which will require regularly bending, squatting, stretching and reaching in order to perform in a service function.
 * Regularly move or lift up to 25 pounds and occasionally move or lift up to 100 pounds
 * Specific vision abilities required by this position include without limitation, the ability to observe details at close range (within a few feet of the instrument), distance vision, color vision, peripheral vision, depth perception, and ability to adjust focus in order to perform the essential service functions of this position.
 * Occasionally operates a computer and other office machinery, such as a calculator, copy machine, and computer printer

The annual compensation range for this full-time position is $62,000 to $93,000. The final base pay offered to the successful candidate will be determined by factors including internal equity, work location, as well as individual qualifications, such as job-related skills, experience, and relevant education or training.

## Description

* Build and maintain a working relationship with Lab Owners, IT Teams and Management.
 * Update the Regulatory Asset Management systems inventory of lab equipment, PC's, software, and any other information pertinent to the environment
 * Maintain daily project related communications with team
 * Technical responsibilities include problem identification, system architecture definition, hardware/software specification and/or design, implementation, testing, client training and solution deployment.
 * Write change control requests and test plans
 * Act as technical SME
 * Ability to manage one's time with minimal supervision to achieve objectives

Support:

 * Audit response
 * Validation
 * Lab Administration
 * PER requests
 * Investigations
 * Data backup configuration
 * Software: training and advanced end user
 * Data integrity assessments
 * Training
 * Repair systems
 * Technical SME
 * SOP Authoring
 * Implement continuous improvement
 * Write change control requests and test plans
 * Professionalism, excellent listening skills, superior analytical skills, great verbal and written communication skills
 * Ability to manage one's time with minimal supervision to achieve objectives
 * Maintain training and compliance in areas of health and safety, security, environmental and operational aspects of daily activities in the working environment


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