> Markdown version of [/jobs/ext/1449914-servicenow-platform-director](https://www.wearedevelopers.com/jobs/ext/1449914-servicenow-platform-director). Every page supports `.md` or `Accept: text/markdown`. Links point to the HTML versions so they work for humans too. Agent guide: [/agents.md](https://www.wearedevelopers.com/agents.md).

---

# ServiceNow Platform Director

- **Company:** The Commonwealth
- **Location:** United States (Remote available)
- **Experience:** Expert
- **Contract:** Permanent contract
- **Skills:** Systems Integration, Enterprise Software Applications, Cloud Platform System, Information Technology, 3-tier Architectures, Servicenow
- **Published:** July 26, 2026
- **Apply:** https://www.indeed.com/viewjob?jk=6b941376bc3baec5

## About the Role

Bachelor's degree in IT, Computer Science, or related field

 * 10+ years of IT platform or enterprise application experience
 * 5+ years of ServiceNow platform experience
 * Experience managing enterprise platform teams
 * Strong leadership and platform governance experience

Preferred Qualifications:
*
ServiceNow certifications

 * Experience with enterprise ITSM implementations
 * Experience with cloud platform integrations
 * Experience managing platform budgets and vendors, Work Authorization: Candidate must be authorized to work in the United States. No sponsorships provided.

## Description

Position Summary: CTP, Inc is seeking a ServiceNow Platform Director to oversee the strategic implementation, governance, and optimization of the ServiceNow platform across the enterprise. This role ensures workflows, automation, and integrations align with operational and business objectives while maintaining platform performance, scalability, and cost management.
Travel to the Caribbean region will likely be required.
Primary Responsibilities
*
Lead ServiceNow platform strategy and governance

 * Manage platform roadmap and implementation initiatives
 * Oversee workflow automation, incident management, and case management systems
 * Ensure platform scalability, performance, and reliability
 * Manage platform costs, reporting, and vendor relationships
 * Provide Tier 3 escalation support oversight
 * Ensure platform aligns with enterprise architecture and business processes
 * Lead ServiceNow development and administration teams, Employment is subject to a satisfactory completion of a pre-employment background review. This includes, but is not limited to: employment, credit and education verifications, and criminal records check. All applicants are required to complete the associated paperwork in advance of an interview. Writing samples may be requested.
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability or protected veteran status, or any other legally protected basis, in accordance with applicable law.


## Related Videos

- [Backstage in Practice: Offloading Developer Operational Work Through Platform Self-Service](https://www.wearedevelopers.com/videos/1922-backstage-in-practice-offloading-developer-operational-work-through-platform-self-service)
- [Applying Agile Principles to Incident Management ](https://www.wearedevelopers.com/videos/101-applying-agile-principles-to-incident-management)
- [AI Agents & Agentic AI](https://www.wearedevelopers.com/videos/2017-ai-agents-agentic-ai)
- [The internal developer platform and golden paths: Scaffolding for cloud-native development](https://www.wearedevelopers.com/videos/1039-the-internal-developer-platform-and-golden-paths-scaffolding-for-cloud-native-development)
- [AI in Production: applied AI & enterprise use cases](https://www.wearedevelopers.com/videos/100130-ai-in-production-applied-ai-enterprise-use-cases)
- [Physical AI: The Era of Intelligent Machines](https://www.wearedevelopers.com/videos/100141-physical-ai-the-era-of-intelligent-machines)

## Related Articles

- [Best Companies to work for in London: Top 25 Companies in 2023](https://www.wearedevelopers.com/magazine/187-best-companies-to-work-for-in-london-top-25-companies-in-2023)
- [The Best Job Search Websites of 2025](https://www.wearedevelopers.com/magazine/368-the-best-job-search-websites-of-2025)
- [Fully Remote Software Engineer Jobs](https://www.wearedevelopers.com/magazine/447-fully-remote-software-engineer-jobs)
- [Highest Paying Tech Companies for Developers](https://www.wearedevelopers.com/magazine/220-highest-paying-tech-companies-for-developers)
- [Is Software Engineering Over-Saturated?](https://www.wearedevelopers.com/magazine/418-is-software-engineering-over-saturated)
- [Best Companies to Work For in The UK: Top 25 Companies in 2023 ](https://www.wearedevelopers.com/magazine/186-best-companies-to-work-for-in-the-uk-top-25-companies-in-2023)