> Markdown version of [/jobs/ext/1450097-senior-it-technician](https://www.wearedevelopers.com/jobs/ext/1450097-senior-it-technician). Every page supports `.md` or `Accept: text/markdown`. Links point to the HTML versions so they work for humans too. Agent guide: [/agents.md](https://www.wearedevelopers.com/agents.md). --- # Senior IT Technician - **Company:** BNBuilders, Inc - **Location:** Seattle, WA, United States - **Experience:** Expert - **Salary:** $85,000.0 - $105,000.0 - **Contract:** Permanent contract - **Skills:** Microsoft Windows, Antivirus Softwares, Business Software, Business Systems, IT Management, Information Technology Operations, Networking Hardware, Internetworking, Virtual Private Networks (VPN), Remote Access Technology, Azure Active Directory, Cloud Services, Zero Trust Network Access, Microsoft SharePoint, Virtual Local Area Networks, Computer Network Technologies, Software Troubleshooting, Peripherals, Firewalls (Computer Science), Microsoft InTune, Zendesk - **Published:** July 26, 2026 - **Apply:** https://www.careerjet.com/job/us926bcca4d026e94234c2faad745d49ce/eaa ## About the Role * 5+ years of hands-on IT support experience, including senior-level responsibilities. * Strong knowledge of Windows OS, Microsoft 365, identity services, endpoint management, and common business applications. * Experience supporting endpoint security tools and standards, including MFA, EDR/antivirus, encryption, patching, and access controls. * Demonstrated ability to troubleshoot complex technical issues independently in both office and field environments. * Demonstrated ability to prioritize competing requests and respond with appropriate urgency. * Demonstrated ability to take ownership of technical issues from identification through resolution while coordinating effectively with users, vendors, and internal teams. * Ability to work in active construction jobsites, including navigating uneven or rough terrain and adapting to dynamic site conditions. * Experience with networking technologies including firewalls, VPNs, VLANs, internet connectivity, and Ubiquiti UniFi solutions is preferred. * Experience with ITSM platforms such as Freshservice or Zendesk is preferred. * Valid driver's license and ability to travel regularly to offices and jobsites as required. * Excellent oral and written communication skills with a professional, customer-focused approach ## Description The Senior IT Technician (SR Tech) is responsible for advanced IT support across office and active construction jobsite environments, including endpoint support, applications, connectivity, security enforcement, and jobsite technology lifecycle support. This role serves as an escalation resource for complex technical issues, supports regional IT operations, and helps maintain reliable, standardized, and secure technology environments., * Provide Tier 2 and Tier 3 support for endpoints, mobile devices, applications, infrastructure components, cloud services, and core business systems across office and jobsite environments. * Coordinate jobsite technology setup, support, troubleshooting, and demobilization, including temporary connectivity, equipment deployment, vendor coordination, and site infrastructure needs. * Troubleshoot complex technical issues involving Windows devices, VPN, identity, endpoint security agents, Microsoft 365, Egnyte, and related business platforms. * Act as an IT information hub to ensure continuity of support between users, jobsites, vendors, regional IT staff, and IT leadership. * Assist with hardware provisioning, deployment, inventory, and lifecycle support for laptops, peripherals, mobile devices, and networking equipment. * Support user onboarding and offboarding activities, including account creation, access changes, and account termination as assigned. * Enforce endpoint security standards including MFA, disk encryption, patching, antivirus/EDR tools, Zero Trust controls, and related policy requirements. * Support Microsoft 365, Azure AD/identity services, Intune, Exchange, SharePoint, remote access, and networking utilities as needed. * Monitor jobsite connectivity, coordinate issue resolution with vendors or internal teams, and assist with connectivity-related billing review as assigned. * Create and maintain technical documentation, standards, SOPs, knowledge base articles, and jobsite setup or teardown procedures. * Serve as an escalation resource and mentor for IT Technicians; partner with IT leadership on regional initiatives, pilots, rollouts, and standardization efforts. * Perform other related duties as assigned in support of business needs and the essential functions of the role., While performing the duties of this position, the employee is frequently required to sit, communicate, reach and manipulate objects, tools or controls. The position requires mobility. Duties involve moving materials weighing up to 10 pounds on a regular basis and up to 25 pounds on an occasional basis. Manual dexterity and coordination are required over 50% of the work period while operating equipment such as computer keyboard, mouse, calculator and similar machines. WORK ENVIRONMENT: The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. BNB believes in collaboration, team building, and a strong supervisor/employee relationship. To accomplish this, the duties of this role are not performed in a remote capacity, and we expect that all employees will complete work in an office/job site setting. This job operates in a professional office environment. This role routinely uses standard office equipment such as computers, phones, photocopiers, filing cabinets and fax machines. Our Commitment to Diversity and Inclusion At BNB, diversity, equity, and inclusion are the driving forces in which our culture is built. We recognize that our unique and vast differences bring a richness to our lives and work environment. This fosters stronger and more meaningful relationships within our company and the communities in which we serve. Our mission is to strive to provide an environment that is respectful, safe, fair, and inclusive, so that we can be stronger, wiser, and better together. Note: BNBuilders retains the discretion to add to or change the duties of this position at any time., Description $10,000 Hiring Bonus for eligible external hires that meet the required qualifications and conditions for payment Performs a variety of sonographic examinations rel… + 5 days ago, Description $10,000 Hiring Bonus for eligible external hires that meet the required qualifications and conditions for payment Performs a variety of sonographic examinations rel… + 6 days ago + ## Related Videos - [What makes Cybersecurity different for critical infrastructure?](https://www.wearedevelopers.com/videos/571-what-makes-cybersecurity-different-for-critical-infrastructure) - [Your Manager Doesn’t Come with a User Manual (But You Can Totally Write One)](https://www.wearedevelopers.com/videos/1495-your-manager-doesn-t-come-with-a-user-manual-but-you-can-totally-write-one) - [Building a Cross-Platform BLE Client with Kotlin Multiplatform and Kable](https://www.wearedevelopers.com/videos/100250-building-a-cross-platform-ble-client-with-kotlin-multiplatform-and-kable) - [The AI Agent Path to Prod: Building for Reliability](https://www.wearedevelopers.com/videos/1523-the-ai-agent-path-to-prod-building-for-reliability) - [Engineering/Manager Pendulum: Generating compound interest on your career](https://www.wearedevelopers.com/videos/100348-engineering-manager-pendulum-generating-compound-interest-on-your-career) - [Closing Keynote by Joel Spolsky](https://www.wearedevelopers.com/videos/615-closing-keynote-by-joel-spolsky) ## Related Articles - [What Are The Top Skills Required For Azure Developers?](https://www.wearedevelopers.com/magazine/77-what-are-the-top-skills-required-for-azure-developers) - [Best Paying Jobs in Technology](https://www.wearedevelopers.com/magazine/256-best-paying-jobs-in-technology) - [The Most Popular IT Jobs on the Market](https://www.wearedevelopers.com/magazine/376-the-most-popular-it-jobs-on-the-market) - [Fully Remote Software Engineer Jobs](https://www.wearedevelopers.com/magazine/447-fully-remote-software-engineer-jobs) - [The Best Job Search Websites of 2025](https://www.wearedevelopers.com/magazine/368-the-best-job-search-websites-of-2025) - [Top-Paying Tech Jobs (with Salaries)](https://www.wearedevelopers.com/magazine/372-top-paying-tech-jobs-with-salaries)