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# Information Technology Specialist

- **Company:** Pietro Fiorentini (USA), Inc.
- **Location:** Weirton, WV, United States
- **Experience:** Experienced
- **Salary:** $41,600.0 - $56,160.0
- **Contract:** Permanent contract
- **Skills:** Microsoft Windows, Active Directory, Microsoft Outlook, Cyber Security, Dynamic Host Configuration Protocol, Desktop Computing, Domain Name System (DNS), Identity and Access Management, Virtual Private Networks (VPN), Networking Basics, Network Connections, Software Engineering, TCP/IP, Peripherals, Information Technology, Laptops, User Administration
- **Published:** July 26, 2026
- **Apply:** https://www.indeed.com/viewjob?jk=d1f4c0f3d2a70f7a

## About the Role

* Operating Systems Support & Administration: Windows
 * Network Fundamentals & Connectivity Troubleshooting: TCP/IP, DNS, DHCP, VPN.
 * Microsoft 365 & User Account Management: Outlook, Active Directory, permissions.
 * Endpoint Setup & Device Management: PCs, laptops, printers, mobile devices.
 * IT Service Management & Ticket Handling: incident resolution, escalation, documentation.
 * Basic Cybersecurity & Access Control: MFA, password policies, endpoint protection.
 * 3+ years of experience in the role

## Description

This role is responsible for providing day-to-day technical support to end users, including diagnosing and resolving hardware and software issues on desktop computers, laptops, and peripherals. Daily tasks include installing and configuring operating systems and applications, supporting network connectivity, and assisting with user account setup and access management. The role also involves collaborating with the broader IT team located in the italian HQ to maintain a secure and stable technology environment that supports manufacturing and office operations.


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