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# Mid-level Linux Systems Engineer [$300/yr+] TS/SCI-FS Poly

- **Company:** SYSTOLIC, INC.
- **Location:** Annapolis Junction, MD, United States
- **Experience:** Experienced
- **Contract:** Permanent contract
- **Skills:** Data Centers, Linux, Oracle Exadata, Firmware, Instant Messaging Technology, Micro Systems Technologies, Oracle Databases, Oracle (Applications), Software Engineering, Solaris (Operating System), ZFS File System
- **Published:** July 26, 2026
- **Apply:** https://www.clearancejobs.com/jobs/9057778/mid-level-linux-systems-engineer-300yr-tssci-fs-poly

## About the Role

* Degree: Technical bachelor's degree or equivalent experience
 * Years of experience: 3+ years
 * Total Compensation: $300k+ yearly (tentative)

## Description

* Provide hands-on support for Oracle hardware with Solaris and Linux Operating Systems.
 * Troubleshoot hardware, firmware, and software problems.
 * Maintain ticketing queues for hardware and software requests.
 * Perform on-site equipment fixes and coordinate access for additional support., * Provide Solaris and Linux Operating Systems Oracle hardware support, including ZFS storage, Exadata, and Oracle Database Appliances and experience with legacy Sun Microsystems hardware.
 * Provide on-site service desk coverage.
 * Provide outstanding customer service while assisting customers with hardware and software issues via e-mail, phone, or Instant Messaging.
 * Maintain on-site ticketing queue for hardware and software requests.
 * Travel to customer site to implement hardware equipment fixes (replace drives, latency issues, power failures, connectivity, etc.)
 * Maintain high level of ongoing communication with customer before and during call progression.
 * Set and meet delivery target dates to comply with contract support SLAs.
 * Escalate customer issues/concerns to leadership as needed.
 * Coordinate with data center staff in remote locations to organize access for additional support.
 * Create break/fix and work order requests for access to local and remote locations.
 * Maintain on-site spares inventory for local use.
 * Follow government security policies.
 * Conduct weekly checks with customers on any unspecified issues they may be experiencing with supported hardware or software.


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