> Markdown version of [/jobs/ext/1451233-it-tech-support-analyst](https://www.wearedevelopers.com/jobs/ext/1451233-it-tech-support-analyst). Every page supports `.md` or `Accept: text/markdown`. Links point to the HTML versions so they work for humans too. Agent guide: [/agents.md](https://www.wearedevelopers.com/agents.md). --- # IT Tech Support Analyst - **Company:** Connvertex Technologies Inc. - **Location:** Indianapolis, IN, United States - **Salary:** $143,520.0 - $145,600.0 - **Contract:** Permanent contract - **Skills:** Microsoft Windows, IMac, SQL Databases, Office365, Peripherals, Servicenow - **Published:** July 26, 2026 - **Apply:** https://www.careerjet.com/jobad/us2fa42dde80d9f511b42be3bf169ae89a ## About the Role High standards for customer support, dependability, on time, responsiveness, since of urgency, task oriented, follow thru and interpersonal skills Required Clear English spoken and written communication skills Ideal Worked in an Administration Building of a Manufacturing plant, IT Business Analyst requires: Basic Requirements Bachelor's degree in business, marketing, healthcare administration, data science, or a related discipline Proficiency in SQL, Ex… ## Description Ideal/Mandatory skills: Desired Skillset/credential Actual Candidate Skills/credentials, describe Required Do you reside within commutable distance of downtown Indy? Where? Required Are you willing/able to work onsite daily? Required End user IT related Level 1 or Level 1.5 Tech Support, IMAC & Troubleshooting of hardware & software Incl. Windows, Dell / HP PC's, Peripherals, proficiency with O365, other common End User apps Required Will support a "Tech Bar" in-person, concierge-style tech support serving as the immediate, first-line point of contact to solve issues Required Asset / Inventory Management, Ticket Management ideally via ServiceNow Required Familiar with ITIL, ITSM, ServiceNow Required Great customer service in a fast-paced corporate environment. Required, TITLE Financial Analyst - Project Controls EOE STATEMENT We are an equal employment opportunity employer. All qualified applicants will receive consideration for employment wit… + 3 days ago ## Related Videos - [You’re a great coder? That alone won’t get you far: The soft skills secret in IT success](https://www.wearedevelopers.com/videos/1076-you-re-a-great-coder-that-alone-won-t-get-you-far-the-soft-skills-secret-in-it-success) - [Applying Agile Principles to Incident Management ](https://www.wearedevelopers.com/videos/101-applying-agile-principles-to-incident-management) - [Communication & Influence for Techies - An unconventional look at conversations](https://www.wearedevelopers.com/videos/326-communication-influence-for-techies-an-unconventional-look-at-conversations) - [AI in Production: applied AI & enterprise use cases](https://www.wearedevelopers.com/videos/100130-ai-in-production-applied-ai-enterprise-use-cases) - [Integrate your Cognitive Assistant with 3rd-party DBs and software](https://www.wearedevelopers.com/videos/249-integrate-your-cognitive-assistant-with-3rd-party-dbs-and-software) - [Robots are coming into the wild! Full-Stack Robotics Engineers, be ready!](https://www.wearedevelopers.com/videos/479-robots-are-coming-into-the-wild-full-stack-robotics-engineers-be-ready) ## Related Articles - [How should you format your IT resume?](https://www.wearedevelopers.com/magazine/68-how-should-you-format-your-it-resume) - [IT Salaries in UK](https://www.wearedevelopers.com/magazine/288-it-salaries-in-uk) - [The Most Popular IT Jobs on the Market](https://www.wearedevelopers.com/magazine/376-the-most-popular-it-jobs-on-the-market) - [How Many Jobs Are Available in Technology?](https://www.wearedevelopers.com/magazine/450-how-many-jobs-are-available-in-technology) - [Top-Paying Tech Jobs (with Salaries)](https://www.wearedevelopers.com/magazine/372-top-paying-tech-jobs-with-salaries) - [Best Paying Jobs in Technology](https://www.wearedevelopers.com/magazine/256-best-paying-jobs-in-technology)