> Markdown version of [/jobs/ext/1451423-information-technology-specialist](https://www.wearedevelopers.com/jobs/ext/1451423-information-technology-specialist). Every page supports `.md` or `Accept: text/markdown`. Links point to the HTML versions so they work for humans too. Agent guide: [/agents.md](https://www.wearedevelopers.com/agents.md).

---

# Information Technology Specialist

- **Company:** Pedal, LLC
- **Location:** Austin, TX, United States (Remote available)
- **Contract:** Permanent contract
- **Skills:** Microsoft Windows, Amazon Web Services, Apple Mac Systems, Confluence, JIRA, Identity and Access Management, Information Technology Operations, Salesforce.Com, Web Applications, Scripting, Okta, Information Technology, Atlassian Tools, Gsuite, Airtable
- **Published:** July 26, 2026
- **Apply:** https://www.indeed.com/viewjob?jk=2ac167b5ba0a1f85

## About the Role

* A proactive approach to seeking out and solving problems
 * A scrupulous, yet adaptable mindset
 * An openness to giving and receiving feedback on a real-time basis
 * 2+ years of general Information Technology experience
 * 1+ years of experience in the onboarding, offboarding, and title management process
 * Experience administering GSuite / Google Workspace and Okta
 * Demonstrable experience in troubleshooting MacOS and Windows 10 issues
 * Demonstrable experience in the administration of one or more of the following: Salesforce, the Atlassian Suite (Jira, Confluence), AWS, Tray.io, and Airtable
 * Candidates must reside in Austin or nearby areas and be available for on-site support as needed (1 day on site per week and / or as needed).

## Description

We're looking for a talented IT Engineer with an "automation first" mindset to help provide end-to-end support to our users while assisting in bringing technical innovation and process improvement to all areas of our technology.

Candidates must reside in or near Austin, TX, and should be prepared to provide in-office support as needed.

What That Means

In Peddle IT, we are passionate about creating a "comfortable" user experience during every IT interaction. We are all excited and energized when partnering with fellow Peddlers to resolve technical issues, seek out new solutions, or pursue greater process efficiency. From password resets to new platform introduction, we are all "hands-on", regardless of title.

You will play a key role on our Information Technology team and in determining its future. Reporting to the IT Operations Manager, you will have a broad scope of responsibility in most areas of IT: User Support, Machine Management, Identity and Access Management, Security, Scripting, Web-based services, Technical Documentation.

Your primary focus areas will be:

 * First and foremost - Creating an amazing support experience for each of our users
 * Identity and Access Management - Performing onboarding, offboarding, title changes, permissions audits
 * Automation of any and all repetitive tasks
 * Building clear and concise technical documentation


## Related Videos

- [Improving quality with Agentic AI with Rovo Dev and Xray](https://www.wearedevelopers.com/videos/2005-improving-quality-with-agentic-ai-with-rovo-dev-and-xray)
- [Developers don't need onboarding, do they? The balance between corporate culture and day-to-day project work.](https://www.wearedevelopers.com/videos/1063-developers-don-t-need-onboarding-do-they-the-balance-between-corporate-culture-and-day-to-day-project-work)
- [Collaboration Quantified: Lessons from Open Source Developer Networks](https://www.wearedevelopers.com/videos/1422-collaboration-quantified-lessons-from-open-source-developer-networks)
- [Fingerboard to Keyboard: Transposing One Profession to Another](https://www.wearedevelopers.com/videos/868-fingerboard-to-keyboard-transposing-one-profession-to-another)
- [Coffee with Developers](https://www.wearedevelopers.com/videos/354-coffee-with-developers)
- [Integrate your Cognitive Assistant with 3rd-party DBs and software](https://www.wearedevelopers.com/videos/249-integrate-your-cognitive-assistant-with-3rd-party-dbs-and-software)

## Related Articles

- [Fully Remote Software Engineer Jobs](https://www.wearedevelopers.com/magazine/447-fully-remote-software-engineer-jobs)
- [The Best Job Search Websites of 2025](https://www.wearedevelopers.com/magazine/368-the-best-job-search-websites-of-2025)
- [Is Software Engineering Over-Saturated?](https://www.wearedevelopers.com/magazine/418-is-software-engineering-over-saturated)
- [System change: restart as developer?](https://www.wearedevelopers.com/magazine/39-system-change-restart-as-developer)
- [Mastering Remote Work: Tips for Developers](https://www.wearedevelopers.com/magazine/558-mastering-remote-work-tips-for-developers)
- [How We Built a Worry-Free System That Runs for 10+ Years – And What We’d Do Again](https://www.wearedevelopers.com/magazine/751-how-we-built-a-worry-free-system-that-runs-for-10-years-and-what-we-d-do-again)