> Markdown version of [/jobs/ext/1451500-lead-desktop-support-technician](https://www.wearedevelopers.com/jobs/ext/1451500-lead-desktop-support-technician). Every page supports `.md` or `Accept: text/markdown`. Links point to the HTML versions so they work for humans too. Agent guide: [/agents.md](https://www.wearedevelopers.com/agents.md). --- # Lead Desktop Support Technician - **Company:** LUNA DATA SOLUTIONS - **Location:** Fort Worth, TX, United States - **Experience:** Expert - **Salary:** $62,400.0 - $79,040.0 - **Contract:** Permanent contract - **Skills:** Microsoft Office, Productivity Software, Peripherals - **Published:** July 26, 2026 - **Apply:** https://www.indeed.com/viewjob?jk=e0be0c7f6a17bdd9 ## About the Role * 4 years of experience providing "white-glove" executive-level support * 5 years of experience leading a support team * 5 years of experience in KPI management * 5 years of experience troubleshooting IT hardware and peripherals in an enterprise environment * 5 years of experience supporting Microsoft Productivity tools such as Office 365 and MS Teams ## Description We have a long term W2 only contract opportunity for an IT Support Team Lead. This role involves planning, organizing, staffing, leading, and disciplinary actions. This position may be based in Abilene, Amarillo, Atlanta, TX, Dallas, Fort Worth, Lubbock, Lufkin, Paris, Tyler, or Wichita Falls Texas., * Provides technical support, training, process creation, and leads various project efforts, and is an exceptional local leader and mentor to junior technicians * Serves as an escalation point and assists in troubleshooting and resolving software and hardware failures as needed. ## Related Videos - [Seriously gaming your cloud expertise: from cloud tourist to cloud native](https://www.wearedevelopers.com/videos/373-seriously-gaming-your-cloud-expertise-from-cloud-tourist-to-cloud-native) - [Building a Cross-Platform BLE Client with Kotlin Multiplatform and Kable](https://www.wearedevelopers.com/videos/100250-building-a-cross-platform-ble-client-with-kotlin-multiplatform-and-kable) - [Coffee with Developers - Adam Wiggins](https://www.wearedevelopers.com/videos/919-coffee-with-developers-adam-wiggins) - [CountrPT: Startup Product Presentation](https://www.wearedevelopers.com/videos/1161-countrpt-startup-product-presentation) - [Closing Keynote by Joel Spolsky](https://www.wearedevelopers.com/videos/615-closing-keynote-by-joel-spolsky) - [The AI-Ready Stack: Rethinking the Engineering Org of the Future](https://www.wearedevelopers.com/videos/1706-the-ai-ready-stack-rethinking-the-engineering-org-of-the-future) ## Related Articles - [Mastering Remote Work: Tips for Developers](https://www.wearedevelopers.com/magazine/558-mastering-remote-work-tips-for-developers) - [Fully Remote Software Engineer Jobs](https://www.wearedevelopers.com/magazine/447-fully-remote-software-engineer-jobs) - [Remote Work: Best Practices for Developers](https://www.wearedevelopers.com/magazine/315-remote-work-best-practices-for-developers) - [How to Have an Effective 1-on-1 Meeting](https://www.wearedevelopers.com/magazine/451-how-to-have-an-effective-1-on-1-meeting) - [Best Companies to work for in London: Top 25 Companies in 2023](https://www.wearedevelopers.com/magazine/187-best-companies-to-work-for-in-london-top-25-companies-in-2023) - [What’s the Difference between a Junior, Mid, and Senior Developer?](https://www.wearedevelopers.com/magazine/238-what-s-the-difference-between-a-junior-mid-and-senior-developer)