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# Customer Service Representative/ Front Desk Administrative Assistant

- **Company:** DNJ Property Management Services, LLC
- **Location:** Modesto, CA, United States
- **Experience:** Experienced
- **Salary:** $43,680.0 - $47,840.0
- **Contract:** Permanent contract
- **Skills:** Microsoft Word, Microsoft Excel, Microsoft Outlook, Spreadsheets, Microsoft Office
- **Published:** July 26, 2026
- **Apply:** https://www.indeed.com/viewjob?jk=6ece66c9257642e2

## About the Role

* 2+ years of customer service experience with a clear track record of great customer service. Someone who is extroverted and loves to talk with new people.
 * High school or equivalent.
 * Experienced with Microsoft Office (Word, Excel, Outlook) and a customer relationship management software.
 * A professional, pleasant phone presence and the ability to handle clients
 * A clean driving record.
 * Time management and organizational skills with an ability to multi-task.
 * Experience in HOA management, property management, real estate, or escrow is a plus., * High school or equivalent (Required)

Experience:

 * Customer service: 2 years (Required)

License/Certification:

 * Driver's License (Required)

## Description

You will be a part of our Administrative and Customer Service Team providing administrative support and customer service for multiple homeowners' associations, working with the Community Association Managers and Senior Management staff.

 * Working closely with the Community Association Manager and Senior Management staff to provide administrative and customer service support
 * Handling telephone calls and emails and resolving them in a professional and courteous manner
 * Issuing, tracking and following-up on work orders for community maintenance and repair
 * Handling violations of community CC&Rs by issuing and tracking violations
 * Tracking and managing architectural applications submitted by homeowners
 * Managing building key/gate remote distributions
 * Greeting clients and facilitating their requests
 * Preparing and distributing document packets for meetings
 * Maintaining spreadsheets, excel report tracking and Data Entry
 * Preparing letters, newsletters and other correspondence
 * Filing of mail, paper and electronic documents, * How would you rate your proficiency in Microsoft Office (Word, Excel, Outlook, etc.)?
 * What are your pay requirements?
 * Are you able to come into the office Monday - Friday 8am-4:30pm?


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