> Markdown version of [/jobs/ext/1452045-content-knowledge-systems-manager](https://www.wearedevelopers.com/jobs/ext/1452045-content-knowledge-systems-manager). Every page supports `.md` or `Accept: text/markdown`. Links point to the HTML versions so they work for humans too. Agent guide: [/agents.md](https://www.wearedevelopers.com/agents.md). --- # Content & Knowledge Systems Manager - **Company:** Acelero Inc - **Location:** New York, NY, United States - **Experience:** Experienced - **Salary:** $90,000.0 - **Contract:** Temporary contract - **Skills:** Spreadsheets, Content Migration, Document Management Systems, Drupal, Monitoring of Systems, Knowledge Management, Knowledge-Based Systems, Salesforce.Com, Management of Software Versions, WordPress, Data Processing, Information Technology, Gsuite - **Published:** July 26, 2026 - **Apply:** https://www.indeed.com/viewjob?jk=d7961c084128cdc4 ## About the Role * Bachelor's degree in Library Science, Information Technology or a closely related field required. * Minimum of three (3) years of experience in document management, content operations, or knowledge management, with demonstrated evidence of both system administration and hands-on execution. * Experience in an educational, nonprofit, or mission-driven organization preferred. * Advanced AODocs experience preferred. * Proficiency with CMS platforms (e.g., Drupal, WordPress), project management tools, and Google Workspace. * Advanced spreadsheet skills for data manipulation and bulk uploads. * Experience with Salesforce or other CRM platforms a plus. * Physical exam and background checks required. * Travel required locally or long-distance up to 10% of the time for team meetings and system rollout support. ## Description * Serve as the primary owner and administrator of AODocs, including folder architecture, metadata schemas, permissions models, and user access across internal teams, delegate organizations, and community partner organizations. * Maintain a single source of truth for all published and finalized LIT content, ensuring documents are organized, current, and retrievable. * Execute regular audits of legacy repositories (SARGE, Shine Access, and others) to support the eventual retirement of redundant systems. * Monitor system performance, escalate vendor issues with clear documentation, and hold vendors accountable to service commitments. Organization-Wide Document Management System (DMS) Implementation * Drive DMS rollout to completion across the organization per established roadmaps. * Manage team-level onboarding including kickoff facilitation, metadata working sessions, permissions configuration, content migration, and training delivery. * Own the Salesforce Knowledge integration workstream in coordination with IT and Public Systems once the connector tool is released. * Track progress against milestones and surface blockers early rather than absorbing them. LIT Content Asset Management * Lead the content lifecycle infrastructure for LIT's intellectual property, including curriculum, coaching tools, family engagement resources, assessment instruments, and training content spanning birth-to-five programming. * Maintain versioning standards aligned to program cycles, grant compliance windows, and instructional review processes. * Work directly with curriculum designers, content leads, and coaches to manage intake, review cycles, publication, and archiving of curriculum assets. * Ensure version discipline and metadata accuracy are treated as programmatic integrity requirements, not administrative tasks. CMS Readiness & Transition * Contribute to LIT's custom CMS build by documenting content requirements, use cases, and integration needs from a LIT content management perspective. * Collaborate with the Early Learning and IT teams to inform CMS architecture decisions, ensuring the system reflects how LIT content is actually created, versioned, and distributed. * Lead LIT's content onboarding and migration into the new system once launched, ensuring materials are structured, tagged, and accessible from day one. Training, Support & Adoption * Author user guides, governance documentation, and training materials for all platforms under management. * Deliver team-specific training sessions and provide ongoing user support. * Monitor adoption rates, identify barriers, and develop targeted interventions when teams are not engaging with systems as intended. * Measure and report on adoption as a core indicator of implementation success - not a secondary concern. ## Related Videos - [Build Once, Switch Anytime: CMS Freedom with Astro Collections](https://www.wearedevelopers.com/videos/2050-build-once-switch-anytime-cms-freedom-with-astro-collections) - [Kill Your WordPress. Ship in Minutes. 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