> Markdown version of [/jobs/ext/1452428-hilton-dallas-lincoln-centre-information-technology-manager-oem](https://www.wearedevelopers.com/jobs/ext/1452428-hilton-dallas-lincoln-centre-information-technology-manager-oem). Every page supports `.md` or `Accept: text/markdown`. Links point to the HTML versions so they work for humans too. Agent guide: [/agents.md](https://www.wearedevelopers.com/agents.md). --- # Hilton Dallas Lincoln Centre - Information Technology Manager OEM - **Company:** Aimbridge Hospitality - **Location:** Dallas, TX, United States - **Experience:** Experienced - **Contract:** Permanent contract - **Skills:** Microsoft Windows, Active Directory, Dynamic Host Configuration Protocol, Integrated Windows Authentication, Issue Tracking Systems, Information Technology Operations, Windows Domain, TCP/IP, Information Technology - **Published:** July 26, 2026 - **Apply:** https://www.indeed.com/viewjob?jk=ddcbf35b8cccd9d1 ## About the Role * Associates degree or equivalent experience with A , Network , and Microsoft certifications preferred. * 3-5 years progressive experience in the IT industry, working on and supporting end users in a windows domain environment. * 2-3 years of supervision experience. * Experience in supporting multi-branch locations * Knowledge of the hospitality industry a definite asset. * Active Directory and Exchange knowledge including Windows authentication to AD, Windows file and print sharing required * Printer / peripheral device troubleshooting skills * Networking experience with TCP/IP, DNS and DHCP * Experience with wireless peripherals/devices especially mobile devices * The candidate should be a self-motivated and detail oriented with the ability to manage technical events from open through closure * Critical thinking and problem solving/troubleshooting skills a must * Excellent communication skills Ability to read, write, and speak English to comprehend and communicate job functions. * Ability to work with others and help them understand things from a "non-technical" point of view. * Ability to meet varying schedules due to nature of the hospitality industry. This may include working extended hours, weekends and holidays. ## Description * Providing support for computer and mobile end-users. Particular emphasis is on supporting computers in a Windows Active Directory domain. * Does this through the use and management of IT ticket tracking system. Prioritizes all tickets in response to priorities established by Executive Management Team. * Offers help in a way that further educates the end-user, elevates overall technology acumen and leads to a less "help desk reliant" workforce. * Working with various departments to ensure smooth delivery of technology resources for all on-property events. * Researching new technologies, working with the property leadership team and Aimbridge/Centrada IT team to recommend, design and implement innovative, cost effective technology solutions. Works at the direction of Aimbridge VP of IT to ensure compliance with PCI. * Coordinating 3rd party vendors to include working with various vendors including low-voltage cablers, telecommunications providers, and software, hardware and other technology vendors to respond to IT needs of property as determined by Aimbridge Hospitality IT and the on-property Leadership Team. * Working with the Leadership Team to ensure that IT operations are aligned with business needs. Adjust IT department priorities as necessary in response to direction. * Performing task force work as necessary. May be required to travel periodically to support other hotels including hotel acquisitions and divestitures. * Work may include: racking and stacking network and server equipment, toning and terminating cabling, creating new use accounts, joining computers to domains, training, etc., A convenient location in affluent North Dallas combines with thoughtful amenities and services at Hilton Dallas Lincoln Centre. We're within minutes of over 300 restaurants, bars, and shopping. We offer a complimentary shuttle that operates within 3 miles of our hotel. With easy access to several Fortune 500 companies and both DFW Airport and Dallas Love Field Airport. The hotel features a fabulous restaurant, stylish rooms and suites, and great leisure facilities. Plus, with 48,000 sq. ft. of flexible event space and a dedicated events team, we know a thing or two about hosting spectacular meetings and events. 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