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Agent guide: [/agents.md](https://www.wearedevelopers.com/agents.md). --- # Systems Administrator - **Company:** Renewal Inc - **Location:** Lawrenceville, GA, United States - **Experience:** Experienced - **Salary:** $75,000.0 - $90,000.0 - **Contract:** Permanent contract - **Skills:** Microsoft Word, Microsoft Excel, Multitier Architecture, Microsoft Windows, VoIP, Business Software, Information Systems, Desktop Computing, Identity and Access Management, Information Technology Operations, Networking Basics, Microsoft PowerPoint, Azure Active Directory, Salesforce.Com, Systems Integration, Internet Protocol Telephony, Tablet Computers, Microsoft InTune, Computer Equipment, Information Technology, Laptops, Gsuite, Windows Client, User Accounts - **Published:** July 26, 2026 - **Apply:** https://www.indeed.com/viewjob?jk=ec51de89e3a1ed17 ## About the Role * 3+ years of experience in a Tier II or higher IT support role within a fast-paced corporate environment. * Strong customer service, communication, organizational, and troubleshooting skills. * Experience supporting Windows 10/11, Microsoft 365, Google Workspace, and desktop hardware. * Experience supporting Apple iPads, Android devices, Chromebooks, and mobile deployments. * Working knowledge of Salesforce user support. * Knowledge of networking fundamentals, VoIP systems, and audio/visual equipment. * Experience maintaining IT asset inventories. * Ability to troubleshoot independently while managing multiple priorities. * Ability to lift up to 30 pounds and travel periodically to remote offices. Preferred Qualifications: * Bachelor's degree in Information Technology, Computer Science, Information Systems, or related field. * CompTIA A+, Network+, or similar technical certifications. * Salesforce Administrator Certification. * Experience with Microsoft Intune, Microsoft Entra ID, and endpoint management. ## Description We are seeking a Systems Administrator to join our team in Lawrenceville and provide exceptional technical support to our sales consultants and employees while supporting business-critical systems across multiple locations., * Onboarding & Support: Configure computers, user accounts, Microsoft 365, Google Workspace, mobile devices, and required software for new employees. * Salesforce Expertise: Provide Salesforce support, troubleshoot issues, answer user questions, train users, and assist department leaders with workflow improvements. * Microsoft 365 & Google Administration: Administer user accounts, licensing, permissions, and access management. * Working knowledge of Word, Excel, PowerPoint for presenting information to Leadership. * Help Desk Support: Troubleshoot desktops, laptops, Apple iPads, Android tablets, VoIP phones, printers, and business applications. * Infrastructure Support: Resolve Windows operating system, hardware, software, networking, and Microsoft 365 issues. * AV Management: Maintain conference room AV equipment and support meetings and presentations. * Asset Management: Maintain IT asset inventory, assignments, warranties, replacement schedules, and lifecycle records. * Documentation & Knowledge Sharing: Create SOPs, technical documentation, knowledge base articles, and train end users. * Vendor Management: Coordinate hardware, software, telecom, and service vendors to ensure timely support. * Telecom Management: Support and optimize VoIP and telecommunications systems. * Software Integration: Assist with implementation and integration of business applications across departments. * Process Improvement: Recommend and implement improvements that enhance IT operations and user experience. ## Related Videos - [Getting under the skin: The Social Engineering techniques](https://www.wearedevelopers.com/videos/38-getting-under-the-skin-the-social-engineering-techniques) - [Agentic employees in world's most downloaded FinTech app](https://www.wearedevelopers.com/videos/100123-agentic-employees-in-world-s-most-downloaded-fintech-app) - [Develop enterprise-ready applications for Microsoft Teams with Azure resources on modern web technologies](https://www.wearedevelopers.com/videos/187-develop-enterprise-ready-applications-for-microsoft-teams-with-azure-resources-on-modern-web-technologies) - [Navigating the Corporate Jungle: Life as a Developer in a large Company](https://www.wearedevelopers.com/videos/621-navigating-the-corporate-jungle-life-as-a-developer-in-a-large-company) - [Synthetic Insiders: The New AI Risk to Your Org](https://www.wearedevelopers.com/videos/100057-synthetic-insiders-the-new-ai-risk-to-your-org) - [The Developer Workstation Blind Spot: Why Your Security Stack Can't See What Matters Most](https://www.wearedevelopers.com/videos/100254-the-developer-workstation-blind-spot-why-your-security-stack-can-t-see-what-matters-most) ## Related Articles - [What Are The Top Skills Required For Azure Developers?](https://www.wearedevelopers.com/magazine/77-what-are-the-top-skills-required-for-azure-developers) - [Highest Paying Tech Companies for Developers](https://www.wearedevelopers.com/magazine/220-highest-paying-tech-companies-for-developers) - [How should you format your IT resume?](https://www.wearedevelopers.com/magazine/68-how-should-you-format-your-it-resume) - [Best Paying Jobs in Technology](https://www.wearedevelopers.com/magazine/256-best-paying-jobs-in-technology) - [Why Upskilling And Reskilling is Important For Developers](https://www.wearedevelopers.com/magazine/428-why-upskilling-and-reskilling-is-important-for-developers) - [System change: restart as developer?](https://www.wearedevelopers.com/magazine/39-system-change-restart-as-developer)