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Agent guide: [/agents.md](https://www.wearedevelopers.com/agents.md). --- # IT Service Manager AM Funds - **Company:** Allfunds, Human Capital - **Location:** Madrid, Spain - **Salary:** €19,000.0 - €21,000.0 - **Contract:** Permanent contract - **Skills:** Application Lifecycle Management, Customer Information Control System (CICS), COBOL (Programming Language), IBM DB2, Information Technology Operations, Mainframes, Software Maintenance, Software Engineering, IT Architecture, Information Technology, Microfocus - **Published:** July 27, 2026 - **Apply:** https://www.adzuna.es/contact-us.html ## About the Role + More than 5 years of relevant experience as an IT Business Analyst in software development (full lifecycle) in + Mainframe/Microfocus environments (Cobol/CICS/DB2). + Desirable experience in application management (AMs) and service management. + Desirable knowledge of investment funds and asset management functional domains. + Proven ability to deliver results in complex IT projects with appropriate quality, cost, and time metrics, with good judgment and the ability to manage competing priorities. + Good understanding of the software development lifecycle, software development processes, and IT operations processes - previous experience as a programmer. + High levels of organization, autonomy, proactivity, self-motivation, and problem-solving skills. + Ability to build strong relationships and establish networks between business and IT teams. + Excellent oral and written communication skills. + Teamwork skills. + Great attention to detail. + English: Minimum B2, desired C1., We are looking for a Service Manager and product owner specialized in investment funds, with experience in financial products maintenance and managing highly complex development projects, with a delivery model based on external AM services. The ideal person should be able to make rational and analytical decisions and be autonomous. Additionally, candidate should have technical background in Cobol, CICS, DB2, and Micro Focus, as well as strong functional analysis and management skills. Experience in application management (AMs) will be valued. ## Description + More than 3 years of relevant experience as Service Manager in Application maintenance, + Supervise and support the application maintenance and project development team (Cobol/CICS/DB2/Micro Focus - AM service), focusing on planning, performance, and service coordination. + Analyze service reports. + Supervise the understanding of the needs of each corrective, preventive, or evolutionary task, from both a business and technical perspective. + Make decisions to ensure the service objectives are met. + Manage relationships with business users from multiple areas and regions within the organization for each task derived from the AM service and project development. + Analyze, understand, and translate business requirements into functional and technical solutions aligned with the application and IT architecture teams. + Supervise the functional and technical delivery of IT development projects related to their product throughout the software lifecycle. + Validate test plans related to the product they lead. + Budget control of activities performed within the AM service. + Collaborate smoothly with other technical and business teams to ensure successful project delivery. + Continuously evaluate risk exposure (opportunities and threats). + Ensure compliance with the quality standards required by the bank. ## Related Videos - [Next Level Enterprise Architecture: Modular, Flexible, Scalable, Multichannel and AI-Ready?](https://www.wearedevelopers.com/videos/1017-next-level-enterprise-architecture-modular-flexible-scalable-multichannel-and-ai-ready) - [Data Fabric in Action - How to enhance a Stock Trading App with ML and Data Virtualization](https://www.wearedevelopers.com/videos/253-data-fabric-in-action-how-to-enhance-a-stock-trading-app-with-ml-and-data-virtualization) - [Cloud as the new mainframe: why the cloud hype does not reflect the dev reality](https://www.wearedevelopers.com/videos/797-cloud-as-the-new-mainframe-why-the-cloud-hype-does-not-reflect-the-dev-reality) - [".Net is too slow" was not an option](https://www.wearedevelopers.com/videos/100176-net-is-too-slow-was-not-an-option) - [Building with IBM Bob](https://www.wearedevelopers.com/videos/100275-building-with-ibm-bob) - [Migrating from COBOL with AI: A Moonshot Demo](https://www.wearedevelopers.com/videos/1531-migrating-from-cobol-with-ai-a-moonshot-demo) ## Related Articles - [Spanish Business Culture and Etiquette](https://www.wearedevelopers.com/magazine/353-spanish-business-culture-and-etiquette) - [The Most Popular IT Jobs on the Market](https://www.wearedevelopers.com/magazine/376-the-most-popular-it-jobs-on-the-market) - [Top-Paying Tech Jobs (with Salaries)](https://www.wearedevelopers.com/magazine/372-top-paying-tech-jobs-with-salaries) - [Best Companies to work for in London: Top 25 Companies in 2023](https://www.wearedevelopers.com/magazine/187-best-companies-to-work-for-in-london-top-25-companies-in-2023) - [IT Salaries in Austria](https://www.wearedevelopers.com/magazine/286-it-salaries-in-austria) - [Data Analyst Salary in the UK](https://www.wearedevelopers.com/magazine/278-data-analyst-salary-in-the-uk)