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# Technical Service Engineer

- **Company:** Green Power
- **Location:** Madrid, Spain
- **Contract:** Permanent contract
- **Skills:** Communications Protocols, Ethernet, Modbus, RS-485 Standard, TCP/IP
- **Published:** July 27, 2026
- **Apply:** https://www.jobleads.com/es/job/e81d476344a819f295c17b7f83e5bec1f

## About the Role

* Degree in Electrical Engineering, Industrial Engineering or similar.
 * At least 2 years of experience in technical support (pre-sales or post-sales) in the photovoltaic sector.
 * Experience with: Residential, C&I and utility-scale PV systems and Energy Storage Systems (ESS)
 * Knowledge of communication protocols: Modbus, TCP/IP, Ethernet and RS485
 * Experience in troubleshooting and technical issue resolution.
 * Experience with leading inverter brands (Huawei, Sungrow, etc.) is a plus.
 * Availability to travel and perform on-site visits.
 * Strong ability to interact with clients and clearly explain technical solutions.
 * Portuguese (mandatory)
 * Spanish (nice to have)
 * Customer-oriented mindset
 * Problem-solving ability
 * Ability to work independently
 * Ability to manage critical situations
 * Teamwork

Recruitment process

 * Pre-screening call
 * HR interview
 * Technical interview
 * Final feedback / offer

## Description

As a Service Engineer (Portugal), you will be responsible for providing both post-sales technical support, ensuring the proper performance of our photovoltaic and energy storage solutions., * Provide post-sales technical support to clients (distributors, installers, EPCs).

 * Participate in post-sales support, resolving technical queries.
 * Perform commissioning and on-site technical support (~20%).
 * Diagnose and troubleshoot issues in PV and ESS systems.
 * Manage and follow up on technical tickets until resolution.
 * Participate in technical meetings with clients and partners.
 * Deliver technical training sessions on products and solutions.
 * Act as the technical interface between clients and manufacturers.
 * Support key events and trade fairs when technical presence is required.
 * Ensure high-quality service, maintaining clear and professional communication even in critical situations.


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