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# Senior Support Analyst

- **Company:** The Royal Kennel Club
- **Location:** UK
- **Experience:** Expert
- **Salary:** £37,446.0
- **Contract:** Temporary contract
- **Skills:** Microsoft Azure, Cloud Computing, CompTIA Security+, Windows PowerShell, Microsoft InTune, Hardware Infrastructure
- **Published:** July 27, 2026
- **Apply:** https://www.adzuna.co.uk/jobs/details/5816497954

## About the Role

* Significant experience supporting on-premises infrastructure e.g. switches, wireless servers (Essential)
 * Significant experience supporting Azure environments; Entra ID, Intune, Defender (Essential).
 * ITIL Foundation Certification in Service Management (Desirable)
 * Microsoft Certified: Azure Administrator, Security Administrator, or Modern Desktop Administrator. (Desirable)
 * CompTIA Security+ or Network+ certification. (Desirable)
 * Experience with PowerShell scripting for automation and IT administration. (Essential)
 * Understanding of compliance frameworks (GDPR, ISO 27001) and security auditing (Essential)
 * Knowledge of remote monitoring tools and IT asset management systems.
 * Working knowledge of Freshservice (Desirable)

## Description

As our Senior Support Analyst, you'll play a vital role in keeping The Royal Kennel Club connected, secure and running smoothly. You'll provide expert 1st and 2nd line technical support across our on-premises and cloud-based IT environment, ensuring colleagues have the technology and support they need to do their best work.

This is an excellent opportunity for a proactive, customer-focused IT professional who enjoys solving problems, embracing new technologies and making a real impact every day.

The role requires flexibility to attend events and provide occasional evening, weekend and on-call support where required to maintain business continuity and operational resilience.


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