> Markdown version of [/jobs/ext/1457176-mobilisation-transition-and-culture-change-director](https://www.wearedevelopers.com/jobs/ext/1457176-mobilisation-transition-and-culture-change-director). Every page supports `.md` or `Accept: text/markdown`. Links point to the HTML versions so they work for humans too. Agent guide: [/agents.md](https://www.wearedevelopers.com/agents.md). --- # Mobilisation, Transition and Culture Change Director - **Company:** Transdev PLC - **Location:** Manchester, UK - **Salary:** £61,844.0 - **Contract:** Temporary contract - **Skills:** Disaster Recovery, Network Administration - **Published:** July 27, 2026 - **Apply:** https://www.adzuna.co.uk/jobs/details/5816506068 ## About the Role * Strong experience leading mobilisation and transition programmes in transport or infrastructure * Proven background in organisational change and culture transformation * Excellent stakeholder management and communication skills * Experience working within complex, multi-stakeholder environments ## Description For the purpose of the expected award in Manchester for the project detailed below, we are looking for expression of interest for the position of: Mobilisation, Transition and Culture Change Director The TfGM Metrolink is the largest tram network in the UK and a central component of the Bee Network, supporting Greater Manchester's ambition to deliver an integrated, high-performing public transport system. Key Dimensions * 103 km network across 8 lines * 99 stops/stations * 46 million passenger journeys annually * Approximately 871 employees * 147 trams (Bombardier M5000) * 2 depots and 2 control centres Operations * Combination of segregated and street-running tram operations * Line-of-sight driving with signalling at junctions * Operational hours: approx. 05:30 - 00:30/01:30 * Peak frequency: 6 minutes (Mon-Sat), reduced on Sundays Infrastructure & Systems * 750V DC overhead line electrification * Ticket vending machines, passenger information displays, and CCTV at all stops * Network Management Centre and Disaster Recovery Centre Contract Overview * 10-year contract (7+3 structure) * Scope includes Operations, Maintenance, and Renewals Strategic Context (TfGM Objectives) * Deliver high and consistent customer satisfaction * Maintain safe and secure operations for passengers and staff * Put people first through workforce engagement and capability development * Maintain and grow the network through performance and asset management * Ensure long-term sustainability across financial, environmental, and operational dimensions Growth & Investment * Network growth from 31.5 km (1992) to 103 km today * Planned enhancements including new stops, fleet upgrades, control systems, and extensions Your role as a Mobilisation, Transition and Culture Change Director Lead mobilisation of the contract, ensuring a safe, efficient transition and embedding a high-performance, inclusive culture aligned with TfGM expectations and Bee Network principles. Key Responsibilities * Plan, lead, and deliver the mobilisation programme for the contract * Manage transition from incumbent operator, ensuring continuity of service and performance * Lead organisational change, culture transformation, and workforce alignment * Ensure readiness across people, processes, systems, and governance * Drive engagement with TfGM, employees, and stakeholders throughout mobilisation * Embed behaviours aligned with TfGM priorities including safety, customer focus, and inclusion * Support long-term organisational effectiveness and performance improvement Coaching & Mentoring * Coach leaders and managers in change management, engagement, and communication practices * Build internal capability in programme management and mobilisation delivery * Support development of inclusive, high-performing teams aligned to Bee Network values Key Performance Indicators & Success Measures * Delivery of contractual KPIs across safety, reliability, and customer satisfaction * Achievement of TfGM performance targets and contribution to Bee Network outcomes * Successful mobilisation delivered on time and within agreed parameters (where applicable) * Measurable improvement in operational performance and efficiency * Positive workforce engagement and retention metrics * Demonstrable improvement in capability and performance of existing teams * Strong stakeholder satisfaction (TfGM and partners) ## Related Videos - [The user in the eye of the Cargo1492 storm](https://www.wearedevelopers.com/videos/96-the-user-in-the-eye-of-the-cargo1492-storm) - [Convincing Product teams to Adopt Gitops in a Large Org](https://www.wearedevelopers.com/videos/1936-convincing-product-teams-to-adopt-gitops-in-a-large-org) - [Demystifying application networking in the cloud](https://www.wearedevelopers.com/videos/675-demystifying-application-networking-in-the-cloud) - [Winning the Hybrid Cloud](https://www.wearedevelopers.com/videos/432-winning-the-hybrid-cloud) - [Migrating half a million users to a new payment service provider](https://www.wearedevelopers.com/videos/730-migrating-half-a-million-users-to-a-new-payment-service-provider) - [System Resilience: Surviving the Software Storm](https://www.wearedevelopers.com/videos/874-system-resilience-surviving-the-software-storm) ## Related Articles - [UK Business Culture and Etiquette](https://www.wearedevelopers.com/magazine/326-uk-business-culture-and-etiquette) - [Women in Tech: Navigating Career Transitions and Breaking Barriers](https://www.wearedevelopers.com/magazine/491-women-in-tech-navigating-career-transitions-and-breaking-barriers) - [Mastering Remote Work: Tips for Developers](https://www.wearedevelopers.com/magazine/558-mastering-remote-work-tips-for-developers) - [Should Tech Managers Be Developers First? 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