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# Technical Service Specialist

- **Company:** Niteo Products, LLC
- **Location:** Salt Lake City, UT, United States
- **Salary:** $55,000.0 - $60,000.0
- **Contract:** Permanent contract
- **Skills:** Apple IOS, Software Applications, Microsoft Office
- **Published:** July 27, 2026
- **Apply:** https://www.indeed.com/viewjob?jk=2017f593de371400

## About the Role

* Experience in the automotive, technician repair industry;
 * Ability to speak English & Spanish
 * Exceptional emotional intelligence
 * Demonstrated success in developing effective customer relationships;
 * Ability to coordinate multiple projects simultaneously and set priorities to meet deadlines on schedule;
 * Ability to influence others and work within cross-functional teams to make responsible decisions;
 * Strong problem solving and analytical skills with exceptional attention to detail and organization;
 * Exceptional written, verbal and presentation communication skills
 * Proficiency with relevant software applications, including: Microsoft Office Suite, iOS, iPad OS, etc.
 * Possess high levels of flexibility, adaptability and creativity with respect to job functions in a dynamic fast-growing environment;

EDUCATIONAL REQUIREMENTS

 * High School Degree or equivalent

PHYSICAL REQUIREMENTS

 * Ability to stand long hours, walk, climb ladders, exposed to outside weather conditions, lift 50LBS;
 * Ability to travel 100% of the time

## Description

Working under the direction of the Director - Technical Services & Customer Experience, AP Formulators is seeking a Technical Service Specialist working specifically in outside customer service within the car wash arena. The successful candidate will possess intelligence, empathy, and drive. A genuine love for people and relationship building is a must. A solid understanding of repair work, plumping and electrical, is desirable., * Outside customer service rep (places orders for parts and chemicals. communicates with APF CSR staff for deliveries)

 * Develop long-lasting relationships as the brand ambassador for APF
 * Chemical technician (APF training involved)
 * Provide technical support, minor repair and cleaning (APF training involved)
 * Communication with customers about work APF performed and issues that need to be addressed by the customer
 * Maintain proper usage for all products
 * Restock/Logistics coordination weekly (APF Training involved)
 * Service reports
 * Volumetric testing/correction (APF training involved)
 * Product outage diagnosis and documentation
 * Shipping collaboration and approval with APF warehouse
 * Evaluate and implement industry best practices
 * Promote products and services through customer relations
 * Other tasks, duties and responsibilities as assigned by the Director - Technical Services & Customer Experience/ Director of Operations


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