> Markdown version of [/jobs/ext/1458056-front-end-lead](https://www.wearedevelopers.com/jobs/ext/1458056-front-end-lead). Every page supports `.md` or `Accept: text/markdown`. Links point to the HTML versions so they work for humans too. Agent guide: [/agents.md](https://www.wearedevelopers.com/agents.md). --- # Front End Lead - **Company:** Rural King - **Location:** Huber Heights, OH, United States - **Experience:** Expert - **Contract:** Permanent contract - **Skills:** Microsoft Office, Online Transaction Processing, Information Technology - **Published:** July 27, 2026 - **Apply:** https://www.indeed.com/viewjob?jk=667afab932521ccd ## About the Role * At least 3 years of retail cashier or retail supervisory experience or equivalent combination of experience and education. * Meticulous attention to detail and strong math skills for accurate cash handling. * Demonstrated ability to thoroughly review and analyze information, identifying errors or inconsistencies to maintain high levels of accuracy. * Excellent communication skills to implement policies and procedures, direct staff, and provide customer service. * Excellent verbal and written communication skills to convey ideas, instructions, and information clearly and concisely. * Demonstrated ability to actively listen, ask relevant questions, and provide thorough and articulate responses. * Excellent customer service skills. * Proficiency with Microsoft Office Suite or related software. * Working knowledge of Microsoft Office Suite. * Comfortable navigating computer systems and software to assist customers or manage activities. * Flexibility with hours: ability to work a 40-hour workweek with varied hours, days, nights, and weekends as business dictates., * Ability to maintain a seated or standing position for extended durations. * Ability to lift, push, and/or pull a minimum of 30 pounds repetitively and 31-50 pounds intermittently. * Able to navigate and access all facilities. * Skill to effectively communicate verbally with others, both in-person and via electronic devices. * Close vision for computer-related activities. ## Description 401(k) plan that provides a 100% match on the first 3% of your contributions and 50% of the next 2% * Healthcare plans to support your needs * Virtual doctor visits * Access to Centers of Excellence with Barnes Jewish Hospital and Mayo Clinic's Complex Care Program * 15% Associate Discount * Dave Ramsey's SmartDollar Program (no cost to you!) * Associate Assistance Program * RK Cares Associate Hardship Program * 24/7 Chaplaincy Services, The purpose of the Front End Lead is to provide oversight and leadership to our front end operations. With a strong focus on delivering exceptional customer service, you will lead the front end associates, ensuring seamless and efficient checkout process. * Ensure comprehensive training for new front end associates and oversee their development. * Oversee cashier transactions and customer service desk layaway transactions including monthly layaway audits. * Empower Cashiers to effectively utilize the cashier script for seamless customer interactions, educations them on company programs such as loyalty program, RK Visa, and RK Plus Protection Plan (RKPPP). * Provide additional assistance to cashiers by running a register to ensure the front-end runs smoothly without interruption. * Establish and maintain margin bins to optimize product visibility and organization. * Communicate professionally with all Rural King associates and customers. * Aid customers by offering load outs, coordinating with Outside Recover Associates to ensure prompt response. * Execute accurate cash management, returns, layaways. exchanges, and price dispute resolutions. * Set up and manage tax-exempt customer plans, ensuring accuracy and compliance. * Ensure proper deactivation of either EAS (Electronic Article Surveillance) devices or spider wrapped products as needed. * Assist in shrink awareness by researching all cash shortages and taking corrective action in the register to resolve the problem. * Maintain heightened awareness of your surroundings to prevent loss (shrink) and deliver exceptional customer service. * Respond to incoming calls at the registers with impeccable phone etiquette, identifying the store and yourself as a representative of Rural King using a professional and friendly demeanor. * Complete daily paperwork process including the bank deposit and safe audits. * Oversee the popcorn and coffee stations to ensure they are maintained in a timely manner to meet customer demands and maintain a positive experience. * Take initiative in ordering necessary store supplies for optimal front-end operations. * Oversee the Buy Online Pick Up in Store (BOPIS) process, customer interactions with online transactions, and store fulfillment and customer pickups. * Conduct a weekly BOPIS audit, comparing physical products to orders in the systems, identifying items beyond the 14-day pick-up window. * Use general office equipment such as telephone, copy machine, fax machine, calculator, computer. * Participate in cross-training for flexibility in various departments and responsibilities. * Actively participate in learning initiatives offered such as training programs, workshops, and webinars. Leverage these opportunities to acquire new knowledge, refine existing skills, and stay current on the latest developments. * Provide friendly, proactive, and professional internal and external support to others, assisting with inquiries, concerns, and issues promptly and effectively. * Demonstrate behaviors that exemplify Rural King's Values: People First, Integrity, Attitude, Initiative, Teamwork, Accountability, and Continuous Improvement. * Perform other duties as assigned. ## Related Videos - [Robots are coming into the wild! Full-Stack Robotics Engineers, be ready!](https://www.wearedevelopers.com/videos/479-robots-are-coming-into-the-wild-full-stack-robotics-engineers-be-ready) - [Enabling intelligent logistics automation: home-grown Industrial IoT platform at Austrian Post](https://www.wearedevelopers.com/videos/2018-enabling-intelligent-logistics-automation-home-grown-industrial-iot-platform-at-austrian-post) - [Making Data Warehouses fast. A developer's story.](https://www.wearedevelopers.com/videos/302-making-data-warehouses-fast-a-developer-s-story) - [APIs and Architecture for scaling omnichannel payments](https://www.wearedevelopers.com/videos/90-apis-and-architecture-for-scaling-omnichannel-payments) - [It's not easy being green](https://www.wearedevelopers.com/videos/558-it-s-not-easy-being-green) - [Nano services and dust return transactions + long chain ](https://www.wearedevelopers.com/videos/149-nano-services-and-dust-return-transactions-long-chain) ## Related Articles - [Frontend Developer Salary in Germany [2023]](https://www.wearedevelopers.com/magazine/195-frontend-developer-salary-in-germany-2023) - [What’s the Difference between a Junior, Mid, and Senior Developer?](https://www.wearedevelopers.com/magazine/238-what-s-the-difference-between-a-junior-mid-and-senior-developer) - [The Most Popular IT Jobs on the Market](https://www.wearedevelopers.com/magazine/376-the-most-popular-it-jobs-on-the-market) - [Backend Developer Salary in Germany [2023]](https://www.wearedevelopers.com/magazine/196-backend-developer-salary-in-germany-2023) - [Frontend Developer Salary in The UK](https://www.wearedevelopers.com/magazine/233-frontend-developer-salary-in-the-uk) - [Software Developer Salary in Germany [2023]](https://www.wearedevelopers.com/magazine/194-software-developer-salary-in-germany-2023)