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# IT-Servicetechniker Onsite Support

- **Company:** puro Personaldienstleistung GmbH
- **Location:** Hamburg, Germany
- **Contract:** Permanent contract
- **Skills:** Microsoft Windows, Operational Systems
- **Published:** July 27, 2026
- **Apply:** https://www.europersonal.com/stelle/it-servicetechniker-onsite-support-m-w-d-f578cb115fac4e19a9b3466417eb8c80

## About the Role

* Kenntnisse aktueller Windows Betriebssysteme
 * Spaß in der direkten Kommunikation mit den Usern
 * Erfahrung mit Ticket- und RFS-Systemen
 * Gute Deutsch- und idealerweise Englischkenntnisse
 * Führerschein Klasse B

## Description

* 1st und 2nd Level Support vor Ort und remote
 * Fehlerdiagnose und -beseitigung an IT-Arbeitsplätzen mit Betriebssystem Windows 10 oder 11
 * Verwaltung und Zuweisung von Support-Tickets
 * Einhaltung von SLA-Vorgaben


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