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Agent guide: [/agents.md](https://www.wearedevelopers.com/agents.md). --- # Fabulous IT Support Specialist - **Company:** SQUEEZE TECHNOLOGY INC. - **Location:** Lake Forest, CA, United States - **Experience:** Starter - **Salary:** $52,000.0 - $62,400.0 - **Contract:** Permanent contract - **Skills:** Microsoft Windows, Active Directory, Amazon Web Services, Apple Mac Systems, Microsoft Azure, Desktop Computing, Domain Name System (DNS), IT Management, Virtual Private Networks (VPN), Local Area Networks, Microsoft Office, Networking Basics, Peripherals, Firewalls (Computer Science), Laptops, User Accounts - **Published:** July 27, 2026 - **Apply:** https://www.indeed.com/viewjob?jk=b57f0bb426a6edb4 ## About the Role 1-2 years of IT or helpdesk support experience preferred - we want someone who has seen a real environment before - High school diploma required; Associate's degree or tech certifications (A+, CCNA) are a strong plus - Solid grasp of Windows OS, Microsoft Office, and basic networking - Ability to troubleshoot under pressure and communicate clearly at all levels - Highly organized, self-motivated, and not someone who needs to be chased - Reliable car for occasional client site visits in Orange and LA County - Able to lift up to 40 lbs. and access tight spaces (yes, behind the desk counts) WHAT MAKES YOU STAND OUT - Experience with Microsoft 365 administration or Azure - Familiarity with MDM or mobile device management - You've worked with a ticketing or PSA system before - You have a genuine curiosity about how technology works - not just how to fix it - You want to belong somewhere, build something, and be part of a team that actually likes each other ## Description This is your opportunity to join a highly respected, fast-growing IT serives company in Orange County - and actually grow with it. Whether you're stepping into your first professional tech role or you've got some experience under your belt, what matters most here is passion, hustle, and a genuine love for solving problems. You'll be the first point of contact for many of our clients, which means you need to be as patient and personable as you are technically sharp. You'll troubleshoot remotely from our Lake Forest office most of the time, with occasional client site visits across Orange County and LA. From day one, you're not just filling a seat - you're a critical part of how we operate. As your skills grow, so does your role. We'll bring the training, mentorship, and opportunity. You bring the energy. WHAT YOU'LL BE DOING - Provide front-line support for hardware and software across Windows, macOS, and mobile devices (iPhone/Android) - Own the ticket queue - handle requests from open to resolved, and keep things moving - Troubleshoot networking issues including VPNs, DNS, firewalls, and LAN configurations - Support installation, configuration, and maintenance of desktops, laptops, and peripherals - Manage user accounts and group policies in Active Directory - Work with cloud platforms including Microsoft 365, Azure, and AWS (training provided) - Use ticketing and IT management tools to track and resolve incidents efficiently - Collaborate with teammates and drive issues to completion - no ticket left behind ## Related Videos - [Navigating the Corporate Jungle: Life as a Developer in a large Company](https://www.wearedevelopers.com/videos/621-navigating-the-corporate-jungle-life-as-a-developer-in-a-large-company) - [Your Manager Doesn’t Come with a User Manual (But You Can Totally Write One)](https://www.wearedevelopers.com/videos/1495-your-manager-doesn-t-come-with-a-user-manual-but-you-can-totally-write-one) - [Building a Cross-Platform BLE Client with Kotlin Multiplatform and Kable](https://www.wearedevelopers.com/videos/100250-building-a-cross-platform-ble-client-with-kotlin-multiplatform-and-kable) - [Agentic employees in world's most downloaded FinTech app](https://www.wearedevelopers.com/videos/100123-agentic-employees-in-world-s-most-downloaded-fintech-app) - [Recruitment Reinvented: Bold strategies and the $10K signing incentive](https://www.wearedevelopers.com/videos/1068-recruitment-reinvented-bold-strategies-and-the-10k-signing-incentive) - [Engineering/Manager Pendulum: Generating compound interest on your career](https://www.wearedevelopers.com/videos/100348-engineering-manager-pendulum-generating-compound-interest-on-your-career) ## Related Articles - [Is Software Engineering Over-Saturated?](https://www.wearedevelopers.com/magazine/418-is-software-engineering-over-saturated) - [How to Answer the “Why Should We Hire You” Interview Question](https://www.wearedevelopers.com/magazine/321-how-to-answer-the-why-should-we-hire-you-interview-question) - [Fully Remote Software Engineer Jobs](https://www.wearedevelopers.com/magazine/447-fully-remote-software-engineer-jobs) - [How to Answer the Interview Question: “Why Do You Want to Be a Software Engineer?”](https://www.wearedevelopers.com/magazine/392-how-to-answer-the-interview-question-why-do-you-want-to-be-a-software-engineer) - [What Are The Top Skills Required For Azure Developers?](https://www.wearedevelopers.com/magazine/77-what-are-the-top-skills-required-for-azure-developers) - [System change: restart as developer?](https://www.wearedevelopers.com/magazine/39-system-change-restart-as-developer)