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Agent guide: [/agents.md](https://www.wearedevelopers.com/agents.md). --- # Entry Level IT Systems Support Specialist - **Company:** Startech Computing, Inc. - **Location:** Red Wing, MN, United States - **Experience:** Starter - **Salary:** $38,000.0 - $45,000.0 - **Contract:** Permanent contract - **Skills:** Microsoft Access, Microsoft Windows, Active Directory, Dynamic Host Configuration Protocol, Domain Name System (DNS), Multi-Factor Authentication, VMware ESX Servers, Intrusion Detection and Prevention, Windows Servers, Network Attached Storage (Server Appliance), Windows PowerShell, TCP/IP, Virtual Local Area Networks, VMware VSphere, Wireless Networks, Network Switches, Wireless Devices, Sonicwall, Information Technology, Laptops, Veeam - **Published:** July 27, 2026 - **Apply:** https://www.indeed.com/viewjob?jk=a29d2966a6cd10c0 ## About the Role Possess a valid driver's license and provide their own, reliable means of transportation to customer sites within a roughly 60-mile radius of Red Wing, MN, and Hudson, WI. - Possess reliable and adequate home internet as well as a mobile phone. - Ability to work within a team, with limited supervision, and multitask. - Ability to multitask and deal with frequent interruptions Qualifications - Exceptional oral, written, listening, and customer service skills - Minimum 2-year technical program - equivalent work experience will be considered - Flexible and robust troubleshooting skills - The ability to troubleshoot complex issues in a systematic approach - The ability to quickly adapt existing knowledge to solutions/services you may not be entirely familiar with - Ability to follow set standards of configuration - Understanding of the following key fundamentals of networks: - Wired networking - physical connections, cable terminations, network switches - Wireless networking - TCP/IP, DNS, DHCP, VLANs - Access rules and NAT Experience with the following solutions/services: - Microsoft Windows (Server and Desktop) operating systems - Active Directory (on-premise) - Microsoft 365 - Basic management of users, multi-factor authentication, Exchange Online - VMware vSphere / ESXi / vCenter Pluses Candidates with knowledge in the following areas will receive preference. - ConnectWise Automate, Control, and Manage - SonicWALL firewalls and security services - Veeam Backup & Replication - Unifi wireless equipment and network switches - PowerShell scripting - Microsoft 365 administration, While performing the duties of this job, the employee is required to lift and carry equipment weighing up to 75 lbs, climb stairs, reach with hands and arms, kneel, bend, and crawl underneath or behind objects. - Constant use of a computer (keyboard, mouse, monitors) - Able to work sitting or standing for extended periods ## Description This entry-level position provides IT technical support and guidance to our customers and their end-users. Systems specialists also perform routine maintenance of our customers' IT-related services and infrastructure. Responsibilities - Provide IT technical support in a responsive and service-oriented manner - Assist with the support and maintenance of IT solutions, including: - Security and DR - firewalls, endpoint security, threat detection and response, backup and replication - On-premise, hybrid, and cloud-native Active Directory environments - On-premise physical and virtualized Windows servers - Windows desktops and laptops - Microsoft 365 - Network switches, wireless, network-attached storage, and other misc. devices - Assist with the execution of IT projects - Maintain clear and concise time entry details of work performed based on our service standards. - Write and maintain customer documentation - Rotating On Call Schedule ## Related Videos - [An Applied Introduction to eBPF with Go](https://www.wearedevelopers.com/videos/1075-an-applied-introduction-to-ebpf-with-go) - [Agentic employees in world's most downloaded FinTech app](https://www.wearedevelopers.com/videos/100123-agentic-employees-in-world-s-most-downloaded-fintech-app) - [What makes Cybersecurity different for critical infrastructure?](https://www.wearedevelopers.com/videos/571-what-makes-cybersecurity-different-for-critical-infrastructure) - [The Developer Workstation Blind Spot: Why Your Security Stack Can't See What Matters Most](https://www.wearedevelopers.com/videos/100254-the-developer-workstation-blind-spot-why-your-security-stack-can-t-see-what-matters-most) - [Turning Container security up to 11 with Capabilities](https://www.wearedevelopers.com/videos/718-turning-container-security-up-to-11-with-capabilities) - [Remote Driving on Plant Grounds with State-of-the-Art Cloud Technologies](https://www.wearedevelopers.com/videos/251-remote-driving-on-plant-grounds-with-state-of-the-art-cloud-technologies) ## Related Articles - [System change: restart as developer?](https://www.wearedevelopers.com/magazine/39-system-change-restart-as-developer) - [Where to Find Entry-Level Software Engineering Jobs](https://www.wearedevelopers.com/magazine/397-where-to-find-entry-level-software-engineering-jobs) - [Is Software Engineering Over-Saturated?](https://www.wearedevelopers.com/magazine/418-is-software-engineering-over-saturated) - [The Most Popular IT Jobs on the Market](https://www.wearedevelopers.com/magazine/376-the-most-popular-it-jobs-on-the-market) - [How to Find Tech Jobs in Vienna](https://www.wearedevelopers.com/magazine/292-how-to-find-tech-jobs-in-vienna) - [Fully Remote Software Engineer Jobs](https://www.wearedevelopers.com/magazine/447-fully-remote-software-engineer-jobs)