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# IT Administrator (Virginia)

- **Company:** Fullscript Inc.
- **Location:** Ashland, VA, United States
- **Contract:** Permanent contract
- **Skills:** Zebra (Programming Language), Microsoft Windows, JIRA, Software as a Service, System Configuration, Issue Tracking Systems, Network Connections, Software Engineering, Enterprise Software Applications, Microsoft InTune, Information Technology, Casper Suite, Zendesk, Servicenow
- **Published:** July 27, 2026
- **Apply:** https://www.indeed.com/viewjob?jk=dfe09b640d1dd92b

## About the Role

* Basic understanding of computer systems, networks, and common enterprise software
 * Familiarity with Mac and Windows operating systems
 * Ability to follow documented processes and complete defined tasks independently
 * Eagerness to learn and accept feedback constructively
 * Clear written and verbal communication skills
 * Ability to manage time, prioritize tasks, and ask for help when needed
 * Hands-on experience supporting Zebra printers, including setup, network connectivity, and print quality troubleshooting
 * Comfortable sharing knowledge in team channels like Slack, documentation, or in meetings
 * Prior experience with mobile device management (Jamf and Intune), * Experience with helpdesk or ticketing systems (e.g. Zendesk, Jira, ServiceNow)
 * Experience working with SaaS tools or enterprise environments
 * Familiarity with networking, Network + certification

## Description

We're looking for a motivated and detail-oriented IT Administrator to join our IT team. This is an entry-level role ideal for someone early in their IT career who is passionate about technology, enjoys solving problems, and is eager to learn and grow within a collaborative team environment. Working on site in our Virginia Distribution Center, you'll play a key role in supporting end users, maintaining systems, and contributing to broader IT initiatives., * Monitor support channels and take ownership of user issues through to resolution, escalating as needed

 * Work on site in our Virginia Distribution Center - providing technical support to our users, and warehouse equipment
 * Troubleshoot and resolve hardware/software issues for end users (repair, replacement, setup, etc.)
 * Accurately log tickets and maintain clear documentation
 * Assist with onsite IT support
 * Support provisioning and deprovisioning of users and devices
 * Report or escalate integration issues appropriately
 * Support physical site improvements (e.g. equipment installs/removals)
 * Configure systems and follow IT processes and standards
 * Participate in departmental projects under guidance
 * Mobile device management (iOS and Android)


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