> Markdown version of [/jobs/ext/1458955-technical-support-specialist](https://www.wearedevelopers.com/jobs/ext/1458955-technical-support-specialist). Every page supports `.md` or `Accept: text/markdown`. Links point to the HTML versions so they work for humans too. Agent guide: [/agents.md](https://www.wearedevelopers.com/agents.md). --- # Technical Support Specialist - **Company:** Entergy Corporation - **Location:** United States - **Contract:** Permanent contract - **Skills:** Distributed Systems, Monitoring of Systems, Foxboro, Control Logix PLC - **Published:** July 27, 2026 - **Apply:** https://www.indeed.com/viewjob?jk=f37f4566ede13135 ## About the Role Minimum education required of the position: * High school diploma or GED or equivalent work experience * Desired: + Associate Degree in Engineering Technology or B.S. Degree in Science in a technical field Minimum experience required of the position: * Tech Support Specialist I: 0-2 years of power plant or relevant technical experience is preferred. * Tech Support Specialist II: 2-4 years of power plant or relevant technical experience is preferred. * Tech Support Specialist III: 4-6 years of power plant or relevant technical experience is preferred. * Tech Support Specialist Sr: 6+ years of power plant or relevant technical experience is preferred. * Tech Support Specialist Sr Lead: 8+ years of power plant or relevant technical experience is preferred. Minimum knowledge, skills, and abilities required of the position: * Proficiency in all applications of the Microsoft Toolkit * Must possess good computer skills * Ability to work independent of direct supervision * Good communication skills also required * Duties often require call outs and work after normal hours * Be able to keep records and reports Preferred knowledge, skills, and abilities 3-5 years of Power Plant Control System Experience i.e. Mark VIe, Ovations, Allen Bradley PLCs, Foxboro. Familiar with power distribution systems i.e. switchgear, breakers, transformers, batteries and relays. Any certifications, licenses, etc. * None ## Description Responsible for developing, implementing, and managing improvement projects, and/or provide diagnostic subject matter expertise to enhance the overall reliability, efficiency, and safety of the plant. JOB DUTIES/RESPONSIBILITIES: * Provide primary or backup technical support for various plant system and processes; primary need in controls systems but not limited to * Utilize experience, knowledge, and online monitoring systems and tools to analyze, trend, and monitor plant equipment performance data in an effort to improve plant operation * Provide technical support to maintenance, outage, and capital projects * Technical Lead on specific / complex projects which can include contract(or) management responsibilities * Support equipment problem solving, condition assessments, and represent Entergy during OEM discussions or shop repairs. * Conduct and/or support root cause analysis / CAP and prepare reports for management use, Responsible for developing, implementing, and managing improvement projects, and/or provide diagnostic subject matter expertise to enhance the overall reliability, efficiency, and safety of the plant. This position will primarily support the ETS - Northern Region but will assist all of PowerGen as applicable. JOB DUTIES/RESPONSIBILITIES: * Provide primary or backup technical support for various plant system and processes; primary need in controls systems but not limited to * Utilize experience, knowledge, and online monitoring systems and tools to analyze, trend, and monitor plant equipment performance data in an effort to improve plant operation * Provide technical support to maintenance, outage, and capital projects * Technical Lead on specific / complex projects which can include contract(or) management responsibilities * Support equipment problem solving, condition assessments, and represent Entergy during OEM discussions or shop repairs. * Conduct and/or support root cause analysis / CAP and prepare reports for management use ## Related Videos - [What makes Cybersecurity different for critical infrastructure?](https://www.wearedevelopers.com/videos/571-what-makes-cybersecurity-different-for-critical-infrastructure) - [Best Practices for AI-Assisted Development of Distributed Systems](https://www.wearedevelopers.com/videos/100200-best-practices-for-ai-assisted-development-of-distributed-systems) - [Your Distributed System Just Got a Brain. Now What?](https://www.wearedevelopers.com/videos/100017-your-distributed-system-just-got-a-brain-now-what) - [Exploring Durable Execution with Python](https://www.wearedevelopers.com/videos/1234-exploring-durable-execution-with-python) ## Related Articles - [What’s the Difference between a Junior, Mid, and Senior Developer?](https://www.wearedevelopers.com/magazine/238-what-s-the-difference-between-a-junior-mid-and-senior-developer) - [A Guide to Green Tech and Green IT Careers](https://www.wearedevelopers.com/magazine/374-a-guide-to-green-tech-and-green-it-careers) - [From developer to manager – what does it take to become an engineering manager?](https://www.wearedevelopers.com/magazine/42-from-developer-to-manager-what-does-it-take-to-become-an-engineering-manager) - [Best Paying Jobs in Technology](https://www.wearedevelopers.com/magazine/256-best-paying-jobs-in-technology) - [Where to Find Entry-Level Software Engineering Jobs](https://www.wearedevelopers.com/magazine/397-where-to-find-entry-level-software-engineering-jobs) - [Finding IT & Technology English-speaking Jobs in Germany ](https://www.wearedevelopers.com/magazine/446-finding-it-technology-english-speaking-jobs-in-germany)