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# Tier 2 IT Support Technician (Charleston, SC )

- **Company:** CYBER HUSKY INC.
- **Location:** Charleston, SC, United States
- **Experience:** Experienced
- **Salary:** $55,000.0 - $80,000.0
- **Contract:** Permanent contract
- **Skills:** Microsoft Windows, Artificial Intelligence, Microsoft Outlook, Dynamic Host Configuration Protocol, Domain Name System (DNS), Network Troubleshooting, Azure Active Directory, Wi-Fi Technology, Network Routers, Microsoft InTune, User Administration
- **Published:** July 27, 2026
- **Apply:** https://www.indeed.com/viewjob?jk=d688e3a4dfd8ee41

## About the Role

This role is ideal for someone with 3-7 years of experience who can troubleshoot issues independently, work directly with clients, and collaborate with a remote support team., * 3-7 years of IT support experience

 * Strong Microsoft 365 experience
 * Solid understanding of networking (DNS, DHCP, Wi-Fi, routers/switches)
 * Experience supporting Windows environments
 * Ability to work independently and manage tickets
 * Strong communication and professionalism
 * Must be located in SC or Charlotte, NC area
 * Reliable transportation for on-site work

Nice to Have

 * MSP experience
 * Experience with RMM tools (NinjaOne or similar)
 * Familiarity with Intune or endpoint management
 * Interest in AI tools or automation, * Are you legally authorized to work in the United States and a U.S. Citizen?

## Description

Cyber Husky is hiring a Tier 2 IT Support Technician to support business clients across a mix of remote and on-site work., * Provide Tier 2 IT support (remote and on-site)

 * Troubleshoot Microsoft 365 issues (Outlook, Teams, OneDrive, user access)
 * Support Azure AD / Entra ID, MFA, and user management
 * Set up and support workstations (Windows environments)
 * Troubleshoot hardware, software, and network issues (Wi-Fi, connectivity, switching)
 * Assist with onboarding/offboarding and device setup
 * Escalate complex issues when needed
 * Communicate clearly with clients and team members


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